Front Office/dispatch Operator
Job Description
Goldline is a well established Private Hire company and we are in search for a dynamic and motivated professional to join our team to help with our ever growing business.
We are recruiting for an operator who will be flexible and available for various shifts which will include mornings, evenings and weekend work. You must be able to work extra shifts, cover sickness , cover maternity leave and busy periods if required. We operate a very busy office therefore unsociable working hours will be required over certain shifts.
You will need to be organized, have an excellent telephone manner and a great customer service attitude with a good knowledge of the Beccles and surrounding areas. You must be a good team member but confident to work alone and use your own initiative.
Main tasks will include:
Professionally answering incoming telephone calls
Recording and inputting information into our dispatch system with a high level of concentration and accuracy
Complete adjacent paperwork regarding bookings (payments, complaints, enquries)
Providing quotes where necessary
Communicating with customers efficiently and professionally.
Must be able to
work under pressure
in a calm, professional manner.All candidates must be computer literate and hold a
current driving licence
. Applicants should be well presented with good communication skills.Paid training would start immediately.
Job Type: Part-time
Pay: 12.21 per hour
Benefits:
Casual dress Company events Employee mentoring programme On-site parking
Schedule:
10 hour shift 8 hour shift Holidays Monday to Friday Weekend availability
Licence/Certification:
Driving Licence (required)
Work Location: In person
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Job Detail
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Job IdJD3287420
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IndustryNot mentioned
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Total Positions1
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Job Type:Part Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBeccles, ENG, GB, United Kingdom
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EducationNot mentioned