Job Description

Description

The opportunity has arisen to join an industry leader in UK's & Ireland's Building Services sector. Alternative Heat design, develop and deliver a wide range of offsite-prefabricated, innovative, and sustainable building service solutions throughout the UK & Europe.

What We Do:

We specialise in the design, supply, and installation of a wide range of prefabricated energy solutions, typically built in NI and shipped throughout the UK & Europe. We also offer turnkey design, build, and operate solutions for commercial energy centres and large-scale district heating solutions and have experience with successfully procuring and delivering many similar packages to a wide range of public bodies throughout UK & Europe.

Team Overview:

The Services & Maintenance team provides ongoing support and upkeep for installed mechanical and electrical systems, ensuring optimal performance, reliability, and longevity. They deliver scheduled maintenance, troubleshooting, and emergency repairs, working closely with clients to minimise downtime and extend asset life. This department plays a vital role in sustaining customer satisfaction and protecting the long-term value of our solutions.

Role Overview:

As a Fuel Administrator, you will be assisting the Lead Maintenance Scheduler with administration duties for the supply of biomass fuel to almost 300 sites across the UK. This will consist of reviewing fuel delivery documentation and uploading it onto our cloud based reporting system, preparing reports and summaries while working in a busy, vibrant and fast moving office environment.

Job Title

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Fuel Administrator

Location

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Alternative Heat Head Office, Banbridge

Hours

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Monday-Thursday 9am-5pm and Friday 9am-3pm

Salary

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Competitive Depending on Experience

Responsible to

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Lead Maintenance Scheduler

What you'll be doing:

Review fuel delivery documentation and prepare for approval by lead coordinator. Assist with the uploading of documents onto online portal. Assist in preparing fuel supply related documents, such as invoices and reports. Generate reports and summaries as required by the lead coordinator or managers. Provide administrative assistance to the service department, including filing, scanning, and organising documents. Ensure high levels of customer satisfaction through courteous and efficient communication. Attend departmental meetings, record meeting minutes and distribute accordingly.

What you'll need to have:

Ability to manage priorities of multiple tasks within required timelines Good verbal communication skills in person, via video meetings and over the phone. Excellent interpersonal skills both internally with colleagues and externally to clients Proficiency in computer applications, including MS Excel and Outlook. Strong attention to detail and accuracy in data entry and record keeping. Willingness to learn and adapt to new processes and technologies. Strong IT skills and use of cloud-based reporting systems

What you would ideally have:

Flexible and practical approach to daily tasks. Previous experience in Adobe Pro Experience in Power Bi Software Ability to cope with the reactive nature of the role.

Employee Benefits:

Full in-house training and career development opportunities Competitive pension scheme Life assurance scheme Health cash plan Free annual health check during working hours 30 days annual leave increasing in line with length of service. Social events organised for all employees throughout the year via our Health and Wellbeing committee. Secure, free onsite parking Free Coffee, Hot Chocolate, Tea, and Fruit provided daily. Friendly and supportive working environment in state-of-the-art facilities

About Alternative Heat

With over 20 years of experience within the Commercial Offsite Fabrication industry, Alternative Heat have established themselves as a market leader in this sector.

Located centrally between Dublin and Belfast our 8.5 acre Head Office and fabrication facilities, which are fully equipped with overhead cranes and 8,000m of workshop floor area, provide an ideal factory construction environment which is reflected in the high quality solutions we offer.



We employ a strong team of design engineers, CAD technicians, contracts managers and skilled trades personnel who utilise their vast industry experience to assist in the design, fabrication and delivery of our bespoke MEP solutions, which we supply throughout the UK, Ireland and Europe.