Job Description

Overview

We are seeking a friendly and professional Dental Receptionist or a Trainee (full training will be provided) to join our dynamic Th Coach House dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and administrative support. This role requires a keen attention to detail, excellent communication skills, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Responsibilities

Greet patients warmly as they arrive at the practice and assist with check-in procedures. Schedule appointments and manage the appointment calendar effectively. Handle patient inquiries via phone, email, and in person with professionalism and courtesy. Maintain accurate patient records and ensure all documentation is up to date. Process patient payments and manage billing inquiries. Collaborate with dental staff to ensure smooth operation of the practice. Assist with administrative tasks such as filing, data entry, and inventory management. Ensure the reception area is tidy and welcoming for patients.

Experience

Previous office experience is essential, preferably in a healthcare or dental setting. Administrative experience is highly desirable, demonstrating proficiency in managing office tasks efficiently. Strong organisational skills with an ability to prioritise tasks effectively. Excellent verbal and written communication skills are necessary for interacting with patients and staff alike. Familiarity with dental software systems is an advantage but not mandatory as training will be provided. If you have a passion for providing outstanding patient care and possess the necessary skills, we invite you to apply for this rewarding position within our team.
Job Type: Full-time

Pay: 12.21-13.21 per hour

Expected hours: 40 per week

Location:

Gloucester GL15 5DG (preferred)
Work Location: In person