Job Description

Qualifications:

Position Summary:

We are seeking a creative and tech-savvy Fundraising Assistant to support our mission through this varied role. This role is ideal for someone passionate about storytelling, community engagement, and making a positive social impact. In addition to general fundraising duties, you will assist in managing our social media channels, updating our website, and creating engaging digital content that reflects our values and initiatives and working to enhance our digital and community presence.

Responsibilities:

Integrated Marketing Focus

Social Media

Schedule and publish content across platforms (Facebook, Instagram, LinkedIn, etc.) Create simple graphics and visuals using tools like Canva/Creative Cloud Write compelling captions and calls-to-action that align with our mission Monitor engagement and respond to comments/messages in a timely, professional tone Track social media metrics and assist in creating monthly performance reports Create and manage Ad Campaigns as appropriate Research ways to reach new audiences on existing and new platforms (Tiktok etc.)

Website Support

Update website content (blog posts, events, staff bios, etc.) using WordPress / Elementor Ensure information is accurate, accessible, and up-to-date Assist with basic SEO practices and web content formatting ensuring good website placement Use of Google Analytics to create reports and understand user journeys Help with uploading media (photos, PDFs, videos) and keeping the design consistent

Other Communications Support

Collaborate with the team on digital campaigns, newsletters, or fundraising drives Help maintain the content calendar Support occasional live event promotion (virtual or in-person) Assist with presentations to build awareness of the Charity's mission Use of Donorfy CRM system logging donations and keeping up to date with our donors Assist in meeting deadlines and financial targets for Fundraising

Provide fundraising administrative support

Providing fundraising and administrative support, assisting in the delivery of a successful portfolio of community fundraising activities, under the management and leadership of the Fundraising Manager. Being an active member of the team out in the charity's community, providing practical support and resources to all those who raise money for CHESS. Building and developing fundraising relationships in the community, by providing excellent stewardship and support to our volunteers and key supporters. Use of our CRM system Donorfy, adding supporters and donations when required, sending thankyou letters etc.

Assist in the delivery of a successful portfolio of community fundraising activities. Building and developing community relationships by providing excellent stewardship and support to our volunteers and key supporters, under the management and leadership of the Fundraising Manager by:

Organising collection days in local community Develop school assembly series Researching and contacting local groups to arrange talks/presentations by Fundraising Manager Researching local store giving and applying to their token schemes Researching and communicating with local corporates to become their Charity of the Year Responding to emails from potential community fundraisers/individuals

Be an active member of the team out in the charity's community, providing practical support and resources to all those who raise money for CHESS.

Assist/lead at external events (University days, shopping centre exhibits etc), and presenting assemblies at schools/churches etc. Occasionally giving generic CHESS presentation in absence of F/R Manager or other staff Liaise and work with Volunteers and on the Fundraising Group Experience or interest in social media management and/or website editing Familiarity with platforms like Facebook, Instagram, LinkedIn etc. and IT literate (Microsoft packages & some form of database) Basic knowledge of WordPress or other CMS Strong written communication and attention to detail Ability to work independently and meet deadlines Graphic design or video editing skills a plus (Canva, Adobe tools, etc.) Passion for nonprofit work, community building, or social causes

Preferred Experience:

Previous work with a nonprofit or community-based organization Experience writing for diverse audiences Knowledge of accessibility and inclusivity best practices online
Open to occasional evening/weekend working where required

Values/Personal Qualities

Align with CHESS Core Values - Respect, honesty, team-player, Solution-focused, empathy and enthusiasm. Take responsibility for personal training, development and attend appropriate supervision & training sessions. At all times have a strong awareness and understanding of CHESS' policies, including health & safety, equal opportunities, diversity & inclusion, data protection and processing and volunteering.
CHESS is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

This job description is a general outline of the duties and responsibilities of the post holder and may be amended by CHESS Homeless as the service develops and the expectations of the role change. The post holder may be required to undertake other duties as may reasonably be required from time to time.

General Occupational Requirements:

The role will be subject to a DBS check The applicant should hold a full driver's license
Job Types: Full-time, Permanent

Pay: 26,600.00-29,400.00 per year

Benefits:

Company pension Health & wellbeing programme On-site parking
Schedule:

Monday to Friday
Experience:

Fundraising/Social Media Content Creation: 1 year (required)
Work Location: In person

Application deadline: 31/05/2025