Job Description

Overview:

Please be advised that this is a full time position, working 37.5hrs/5 days, Monday to Sunday. Keyholder duties are included.

Join the vibrant world of Le Creuset as a

Retail Sales Associate

, where cookware meets colour, and customers come for inspiration! You'll be the friendly face helping shoppers discover their next kitchen favourite, sharing product tips, and keeping the store looking fabulous. From ringing up sales to restocking shelves, you'll bring energy, enthusiasm, and a love for great food and design to every shift.

Responsibilities:

What's on your Daily Menu:

These are the everyday ingredients you'll be working with:

Customer Service:

Be the friendly face that greets our guests and offers expert advice on our premium cookware range.

Sales:

Season your day with sales techniques, product demos, and upselling to hit those tasty targets.

Product Knowledge:

Stay fresh and up-to-date with our menu of cookware products and promotions.

Merchandising:

Plate up a visually appealing store that's clean, organised, and irresistible.

Inventory Management:

Keep the pantry stocked and organised, from unpacking deliveries to managing stock levels.

Cash Handling:

Serve transactions accurately and cash up like a pro.

Keyholder Duties:

Open and close the store, ensuring everything is locked down and ready for the next service.

What's on your Seasonal Menu:

These duties appear when the business recipe calls for something special:

Inventory Management:

Stock up and organise merchandise like a well-arranged pantry.

Customer Feedback:

Gather insights to spice up our service.

Merchandising:

Create displays that look good enough to eat.

Additional Duties:

Add a pinch of flexibility to support store operations when needed.

Qualifications:

We're looking for someone who blends a customer-first mindset with strong sales skills, clear and confident communication, and the flexibility to adapt and work seamlessly as part of a team. Reliability and trustworthiness are the foundation of this role, ensuring you can be counted on every step of the way.

Your Flavour Profile (Behaviours & Traits)

Dependable, professional, and ready to take initiative. Attention to detail - because presentation matters. Problem-solving skills to keep things simmering smoothly.

Skills & Qualifications - Essential Ingredients

Previous retail or customer service experience (keyholder experience is the cherry on top). Passion for cooking and familiarity with cookware products. Ability to lift 25-29 lbs regularly.

Other Requirements

* Flexible availability for retail trading hours, including weekends and holidays.