Job Description

Luxury Brand Sales Representative - Selfridges, Harrods & Liberty

MZ SKIN | London, UK

About MZ SKIN

MZ SKIN is a cutting-edge, global skincare brand delivering innovative beauty solutions and transformative results. Founded by renowned oculoplastic surgeon Dr. Maryam Zamani, the brand combines clinical expertise with luxurious, high-performance skincare.

Rooted in a philosophy that is

Doctor Led, Results Driven, and Clinically Proven

, MZ SKIN offers products that deliver visible, lasting results. As we continue to grow our global footprint, we are looking for a passionate, dynamic individual to connect with our customers, elevate the in-store experience, and drive brand growth through exceptional service.

Role Overview

We are seeking an engaging, knowledgeable, and confident

Brand Ambassador

to represent MZ SKIN across leading London based retail locations.

This is a unique opportunity to embody a luxury skincare brand on the shop floor, delivering outstanding service, providing tailored skincare advice, and educating clients on our award-winning skincare and LED devices.

You will help customers identify their skincare needs and guide them toward effective solutions. Your passion for skincare, deep product knowledge, and exceptional customer service will be key in building lasting relationships, driving sales, and strengthening our brand presence in store.

As a true ambassador of the brand, you will ensure excellence at every customer touchpoint and play a pivotal role in MZ SKIN's continued success in the UK and beyond.

Key Responsibilities

Deliver exceptional customer experiences by offering tailored skincare recommendations, with a focus on MZ SKIN's signature mask range

Confidently articulate product benefits and brand values, with a strong understanding of ingredients and application

Drive sales through active customer engagement and consistently achieving set targets

Deliver on brand KPIs and contribute to store performance goals

Conduct consultations and product demonstrations to engage and educate clients

Maintain high standards of visual merchandising and stock presentation

Foster strong relationships within store teams to support smooth execution of brand initiatives

Gather customer feedback and share insights to support continuous brand and product development

Uphold impeccable grooming standards and represent the brand with authenticity and professionalism

Participate in regular brand training to stay current on products, services, and campaigns

What Success Looks Like

Consistently meets or exceeds individual sales targets

Demonstrates strong product knowledge and engaging customer interactions

Maintains high standards of brand representation and in-store presentation

Builds customer loyalty and encourages repeat business through meaningful relationships

Shares valuable customer feedback to inform ongoing strategy and improvement

Who You Are

Passionate about luxury skincare and confident in discussing product benefits and ingredients

Experienced in a retail, beauty, or customer-facing role (skincare knowledge highly desirable)

Approachable, friendly, and confident communicator

Sales-driven with a strong sense of accountability

Energetic, dependable, and proactive team player

Flexible and adaptable to fast-paced retail environments

Fluent in English; additional languages are a plus

What We Offer

The opportunity to represent a pioneering, fast-growing global skincare brand

Ongoing training in skincare knowledge, client consultation, and product education

Competitive hourly rate + performance-based incentives

Quarterly product allowance to experience and represent our brand

A supportive, inclusive, and inspiring team culture

Equal Opportunities

At MZ SKIN, we celebrate diversity across our customers, products, and teams. We are committed to fostering an inclusive environment where everyone feels welcome, respected, and empowered to succeed.

To Apply:

Please send your

CV

and a

brief cover letter

outlining your passion for skincare and why you're excited about this role to Jade.younger@mzskin.com.

We look forward to hearing from you.

Job Types: Full-time, Zero hours contract

Pay: 27,000.00-30,000.00 per year

Benefits:

Company pension Employee discount
Experience:

Sales: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person