Job Description

About Us

etc.?Branding?Ltd

is a fast?growing branded merchandise consultancy. We design and deliver creative, high-quality corporate merchandise and clothing across a wide range of industries -- and our clients rely on us to get it right, every time.

That's where

you

come in.

About the Role

This is not just an admin job -- it's a

vital

role at the heart of our operations. You'll be ensuring that client orders are processed and delivered

accurately and on time

, every time, not only building solid relationships with our clients, but also our suppliers.

Be preprepared, your inbox may change by the minute, priorities can shift quickly, and you'll need to stay focused, calm, and in control -- even when the pressure's on.

You'll Be:

A multitasker who thrives on variety and pace Exceptionally accurate with great attention to detail Able to juggle shifting priorities without losing focus Friendly, professional and clear in your communication A team player who keeps things moving and clients happy

You must have:

Exceptional written and verbal English

-- clear, professional communication is critical as you'll be liaising with clients and suppliers daily.

At least 2 years' experience in an administrative or coordinator role

-- ideally within a fast-paced environment where multitasking is the norm.

Strong technical proficiency

-- confident using CRM systems, email platforms, order management tools, spreadsheets (Excel or Google Sheets), and cloud-based systems.

Your own reliable transport

-- our location may not be easily accessible via public transport, and in exceptional circumstances local deliveries or collections may be needed.

A calm, methodical approach to high-volume inboxes

-- you'll often juggle multiple tasks and queries at once, so staying organised under pressure is key.

Experience in a print, merchandise, or promotional products environment

-- understanding of production timelines, proofs, and client approvals is a real plus.

Experience supporting a sales team

-- such as preparing quotes, tracking orders, or liaising with suppliers.

Bonus points if you have:

Experience in a print, branded merchandise or branded clothing environment

-- understanding of production timelines, proofs, and client approvals is a real plus.

Experience supporting a sales team

-- such as preparing quotes, tracking orders, or liaising with suppliers.

What You Get

A supportive, down-to-earth team An informal but high-performing work culture A genuinely important role with real responsibility Competitive salary

Ready to Apply?

Send your CV and a cover letter to:

emma@etcbranding.com

We're looking for someone who's not just capable, but crucial to keeping our clients smiling. Sound like you? Get in touch.

Job Types: Full-time, Part-time

Pay: Up to 28,000.00 per year

Expected hours: 30 - 40 per week

Benefits:

Casual dress Company events Company pension
Schedule:

Monday to Friday
Work Location: In person

Application deadline: 01/08/2025
Reference ID: 002/2025