Job Description

Full-Time Lettings Assistant Are you a motivated and enthusiastic individual with a passion for working with property and people? Do you thrive delivering outstanding customer service? If so, we have an exciting opportunity for you! We are currently seeking a Full-Time Lettings Assistant to join our friendly team at our Diss office. Company Overview: TW Gaze are a multi-disciplined company, with departments covering Residential Sales, Lettings, Auctions, and Rural Business. We\xe2\x80\x99ve been managing rental properties in and around South Norfolk and North Suffolk for decades, with the company having a particularly strong presence in Diss and Wymondham. Over the years we\xe2\x80\x99ve built a solid reputation for delivering exceptional customer service. As a Full-Time Lettings Assistant, you will play a vital role in delivering great customer service, by liaising with Landlords, Tenants and Contractors on a daily basis, and provide the admin support required for the department. Job Responsibilities:

• Dealing with general enquiries from landlords and tenants.
• Arranging viewings with subsequent follow-up and feedback to landlords.
• Preparing property information such as photography, EPC and floor plans.
• Carrying out credit and reference checks.
• Compiling tenancy documentation.
• Diary management.
• Dealing with tenancy issues and reporting to landlords.
• Issuing maintenance jobs out to our contractors and following up and liaising with landlords and contractors.

Skills required:

• Excellent customer service, administration & communication skills.
• A professional and friendly telephone manner.
• Excellent organisation.
• Problem solving and ability to use own initiative.
• Computer literacy.
• Clean driving license.
• An interest in property, which whilst not essential would be beneficial.

Working hours: Monday \xe2\x80\x93 Friday: 9am \xe2\x80\x93 5.30pm. 1 in 3 Saturdays \xe2\x80\x93 9am \xe2\x80\x93 3pm, with a day off in the week. What TW Gaze can offer you:

• Competitive salary.
• Full training and support to enhance your skills and knowledge.
• Opportunities for career advancement.
• Work with a collaborative team in a friendly office environment.
• Contributory pension scheme and other employee benefits.

To apply, please email your CV and covering letter to Hannah Knapp Job Type: Full-time Benefits:

• Company pension
• Employee discount
• Free parking

Schedule:

• Monday to Friday
• Weekend availability

Work Location: In person