Job Description

WE ARE LOOKING FOR A DYNAMIC STORYTELLER PASSIONATE ABOUT CREATING MEMORIES

We exist to help the world fall in love with Scotch whisky. We inspire, enthuse, educate and impassion our visitors about Scotch whisky in everything we do. Located at the top of Edinburgh's historic Royal Mile, we embody the renowned Scottish hospitality and ensure everyone receives the warmest of welcomes. We work together within a team environment of mutual respect, honesty, kindness and fun.

What about you?

A confident, outgoing storyteller with a natural character An engaging communicator overflowing with a warmth of spirit An inquisitive, keen learner with a thirst for knowledge A passionate and enthusiastic presenter A hardworking, flexible problem solver determined to raise the bar A cheerful and outgoing host ready for a double measure of fun!
What will you be doing?

Enthusiastically leading tours, ensuring everyone has a memorable experience Proactively welcoming customers and proudly promoting the whole attraction Selling tickets from our box office and offering advice to customers Selling and serving in our Gift Shop and Scotch whisky bar, giving knowledgeable recommendations General housekeeping to keep our bar, tour and shop looking their best!
Contract: 36.25hrs per week (5 out of 7 days).

Salary: from 12.86 per hour, increasing to 13.37 per hour with experience.

You will be busy; on your feet all day and you will be learning lots! Our friendly and supportive team will look after you and encourage you to reach your full potential through regular training and coaching.

What about us?

We are a team of friendly and passionate storytellers in a five-star visitor attraction. We exist to make the world fall in love with Scotch whisky! Why not have a look around our website, or to get a better feel for our team's enthusiasm, expertise and personality, why not read our blog? Our visitor assistant team work together to connect everyone- from absolute beginners to connoisseurs- with Scotch whisky.

Interested?

Do you think you've got what it takes to be an amazing Visitor Assistant? Then we'd love to hear from you!

Job Types: Full-time, Permanent

Pay: From 12.86 per hour

Benefits:

Cycle to work scheme Discounted or free food Employee discount Free flu jabs Store discount
Schedule:

8 hour shift Weekend availability
Application question(s):

Can you please detail what sparked your interest about working at The Scotch Whisky Experience? From reading the job information, what do you think a typical day in the job would look like?
Experience:

Customer Service: 1 year (preferred)
Work Location: In person