Job Description

Company Overview

UPVCSTORE is an established online retailer specialising in fenestration hardware and door & window components. We supply trade and retail customers across the UK through our website (

www.upvc-store.co.uk

) as well as major marketplaces including

eBay and Amazon

.

We operate a fast-paced warehouse and online operation focused on accuracy, efficiency, and customer satisfaction. As the business continues to grow, we are looking for a reliable and organised individual to join our team.

Hours & Schedule

Monday to Friday 8:00am - 4:00pm 1-hour lunch break at midday 35 hours per week

Pay & Contract

12.21 - 13.00 per hour (depending on experience) Full-time, permanent position In-person role (no remote working)

Holiday

28 days paid holiday per year (including bank holidays)

Role Overview

As a Warehouse & Online Operations Assistant, you will support the day-to-day running of the warehouse and online sales operations. Your primary responsibility will be ensuring customer orders are picked, packed, and dispatched accurately and securely to maintain a high standard of service.

You will also assist with stock control, supplier communication, logistics, and administrative tasks, working closely with the wider team to keep operations running smoothly.

Key Responsibilities

Picking, packing, and preparing customer orders for dispatch Ensuring packages are securely packed to avoid damage in transit Supporting stock management and inventory accuracy Raising purchase orders and communicating with suppliers via email Assisting with supplier-related and stock availability issues Supporting goods in / goods out processes Assisting with customer service and administrative tasks Maintaining a safe, clean, and organised warehouse environment Operating an electric pump truck to move pallets (training provided if required) Accurately updating systems and internal records Supporting product development and operational improvements Assisting with other tasks as required across the business

What We're Looking For

Competent with computers and confident using email Organised, detail-oriented, and comfortable following systems and processes Willingness to learn and take responsibility Reliable, punctual, and able to work as part of a team Able to take direction and respond positively to feedback Strong work ethic with a proactive mindset Physically capable of warehouse duties, including manual handling Interest in e-commerce, logistics, systems, or operations is an advantage

Location

Work Location:

In person

Location:

Brierley Hill, DY5 1QA
Applicants must be able to reliably commute or be willing to relocate before starting work.

Additional Information

Applicants must have the legal right to work in the UK We are an equal opportunities employer
Job Types: Full-time, Permanent

Pay: 24,546.03-29,000.00 per year

Benefits:

Canteen Casual dress Employee discount Free parking On-site parking
Work Location: In person