Job Description

What We'll Bring: We Are TransUnion:
TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.
What You'll Bring:
We're looking for a Functional Analyst - Finance Systems to join our growing team.
This is a functional systems analyst role within the UK FinSys team, supporting the bespoke UK billing system. The role requires close coordination across Finance, Technology, and external vendors, as billing data flows through multiple integrated systems. The ideal candidate will have a strong understanding of data flow, excellent problem-solving skills, and the ability to translate business needs into functional solutions. Experience with SQL, PeopleSoft, or .NET is advantageous but not essential.
Day to Day You'll Be:
System Analysis & Support

• Serve as the primary functional expert for the UK billing system.
• Partner with operational finance teams to understand issues and identify opportunities.
• Collaborate with technical teams to investigate and resolve system-related problems.

Process Improvement

• Identify and implement opportunities to streamline billing workflows and reduce manual effort.
• Work with finance stakeholders to improve reporting, reconciliation, and audit capabilities.

Change Management

• Document business requirements and translate them into functional specifications.
• Lead system upgrades, enhancements, and configuration changes.
• Manage test environments, coordinate testing, and oversee production deployments.
• Prepare cost-benefit analyses to support change approvals and budget requests.
• Create and maintain user guides and training materials.

Stakeholder Engagement

• Liaise with Finance, IT, and external vendors to ensure system integrity and compliance.
• Provide training and support to end-users, promoting best practices and system adoption.

Data & Reporting

• Support data extraction and analysis for billing, revenue recognition, and audit purposes.
• Ensure data quality and consistency across integrated finance systems
• Essential Skills & Experience:
• Experience working with high-volume billing systems or customer contract data.
• Strong analytical skills, with the ability to investigate and reconcile complex data sets.
• Excellent communication skills, with the ability to explain technical concepts to non-technical audiences.
• Proven ability to coordinate across multiple teams to drive resolution and improvements.
• Familiarity with SQL and relational databases is beneficial.
• Understanding of the software development lifecycle and experience in system testing.
• Prior experience as a Functional Analyst or similar role within finance systems.
• Solid understanding of billing processes, revenue cycles, and financial controls.

Essential Skills & Experience:

• Experience working with high-volume billing systems or customer contract data. Strong analytical skills, with the ability to investigate and reconcile complex data sets.
• Excellent communication skills, with the ability to explain technical concepts to non-technical audiences.
• Proven ability to coordinate across multiple teams to drive resolution and improvements.
• Familiarity with SQL and relational databases is beneficial.
• Understanding of the software development lifecycle and experience in system testing.
• Prior experience as a Functional Analyst or similar role within finance systems. Solid understanding of billing processes, revenue cycles, and financial controls.

Impact You'll Make:
What's In It For you?
At TransUnion you will be joining a friendly, forward thinking global business.
As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:

• 26 days' annual leave + bank holidays (increasing with service)
• Global paid wellness days off + a bonus day off to celebrate your birthday
• A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan
• Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
• Access to our diversity forums and communities so you can get involved in causes close to your heart

TransUnion - a place to grow:
If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful.
We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together
Flexibility at TU:
We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you.
Additional support:
At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting
Interview & Hiring Process:
Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this.
We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance.
#LI-Hybrid,
Find out more about Life At TU UK:
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
TransUnion Job Title
Sr Analyst, Corporate Systems

Skills Required