Job Description

- Funded Services Support Administrator

About LIVES

At LIVES we literally save lives in Lincolnshire. When someone calls 999 with a medical emergency, a LIVES responder may be dispatched carrying the skills, experience and equipment to make a difference for that patient -- sometimes the difference between life and death. In a large rural county like Lincolnshire, that matters, and it's why we've been responding for over 50 years.

We are a charity with a growing reach and impact across Lincolnshire, delivering both emergency response and a range of funded services that support patients, professionals, and communities. Alongside our volunteers, we have a dedicated employed teams delivering high-quality clinical, and educational support within Lincolnshire and beyond. We are based in Horncastle and operate across the United Kingdom.

Employment Details

Job Title: Funded Services Support Administrator x2
Contract: Fixed term - 6 months (with possibility to extend)
Location: LIVES HQ, Units 5-8 Birch Court, Spratt Close, Boston Road Industrial Estate, Horncastle LN9 6SB
Working Pattern: 37.5 hours per week, Monday to Friday
Salary: National Living Wage
Responsible to: Head of Funded Services
Responsive to: Heads of Department, Education Manager, Clinical Services Support Manager
Line Management: No direct line management responsibility

Purpose of the Role

This is an important support role within LIVES' funded services. As the Funded Services Support Administrator, you will provide high-quality administrative support across our funded service portfolio, with a particular focus on Community Emergency Medicine Services (CEMS), Falls services, and Education.

You will work closely with service leads, clinicians, and the education team to ensure that funded services are efficiently coordinated, accurately recorded, and well supported. This role is primarily administrative and requires excellent organisation, strong communication skills, and the ability to prioritise effectively in a fast-paced environment.

Adaptability, attention to detail, and a proactive, "can-do" approach are essential, particularly within a fixed-term role supporting services that continue to evolve and grow.

Key Responsibilities

You will provide administrative support that enables the smooth delivery, monitoring, and development of LIVES' funded services. This may include diary management, coordination of meetings, communication with internal and external stakeholders, and maintaining accurate service compliance and education records.

Working as part of a wider team, you will ensure that staff, clinicians, and partners involved in funded services receive efficient, professional, and responsive administrative support.

Main Duties

The list below outlines the main activities associated with this role but is not exhaustive.

General Administration

Diary management and scheduling of meetings where required Coordination of service and project meetings, including booking rooms and managing attendance Preparation and distribution of agendas, papers, and follow-up actions Taking minutes and monitoring completion of agreed actions Formatting documents, reports, presentations, and service documentation Acting as a first point of contact for funded service enquiries and directing these appropriately Providing general administrative support and cover as required
Funded Services Administration (CEMS / Falls)

Maintaining accurate and timely service records across relevant databases and systems Supporting the administration of funded service pathways, referrals, rostering and activity tracking Coordinating communications with clinicians, partners, and stakeholders involved in funded services Supporting monitoring and reporting requirements linked to funded contracts Assisting with compliance and governance processes related to service delivery
Education Administration

Producing and maintaining education materials, course packs, and joining instructions Supporting education delivery linked to funded services Managing training bookings, attendance records, and cancellations Uploading and maintaining education compliance data across relevant systems Liaising with awarding bodies where required to ensure compliance with education standards
Innovation and Continuous Improvement

Supporting the development and improvement of administrative processes Identifying opportunities to streamline workflows and improve data quality Working with data to ensure systems are fit for purpose
Collaboration

Working closely with service leads, clinicians, and education colleagues to support effective service delivery Contributing to a positive, supportive working environment that reflects LIVES' values
Person Profile

To be successful in this role, you will:

Have strong administrative experience with excellent organisational skills Be confident managing multiple priorities and deadlines Communicate clearly and professionally with a wide range of stakeholders Enjoy working as part of a team and supporting service delivery Experience and expertise in the use of Office 365 products such as: Word, PowerPoint, Excel, Planner, SharePoint & Power BI. Be flexible, adaptable, and comfortable working in a changing environment Take pride in providing a high standard of customer service
*This job description should be regarded as a guide to the current duties required of the postholder and is not definitive. Duties may vary in response to changing circumstances, service needs, and organisational priorities.

Pay: Up to 12.21 per hour

Benefits:

Company pension Free parking On-site parking Sick pay
Application question(s):

Do you hold a full UK Driving Licence with no more than 6 points?
Work Location: In person

Application deadline: 15/01/2026