Job Description

Join Our Team and Make a Difference



Are you highly organised with a keen eye for detail? Do you enjoy working with data and processes that make a real impact?



We are looking for a Fundraising Administrator to join our busy and dedicated Fundraising team.

Working Arrangements:

This is predominantly an office-based role at our Fair Havens location, next to Priory Park in Southend.



Havens Hospices reserves the right to close this advert early should we receive sufficient applications.



We regret that we unable to offer any visa sponsorship options.



This role will predominantly work as an administrator, supporting the fundraising teams' activities and events, including third-party support.



You will assist Fundraising teams in building and maintaining relationships with supporters, providing them with information, updates, communications and thank you comms to encourage ongoing support.



This role also processes donations, and uses software such as Raisers Edge and other CRM systems.



At Havens Hospices, we care for children, young people and adults with complex or incurable conditions. Our specialist Care Teams can support them and their family living throughout illness, death and bereavement in the comfort of their own home and through our hospice services, Fair Havens and Little Havens.



Working at Havens Hospices allows you to give the gift of time to patients and families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.



In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you'll be helping us continue 'Making every day count' for those who need us most.



At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment.



We value diversity and welcome applications from all sections of the community.



Raise purchase orders as requested and monitor through to payment, goods received and capture against FR expenditure budgets.

Contact supporters where required, which may involve sensitive and emotional subjects.

Acknowledging and thanking donations, supporter enquiries and communications.

To oversee and manage projects or programmes with your team, focusing on the supporter experience in conjunction with the needs of the business.

Support thorough and effective planning and evaluation to help inform fundraising activities and strategy.

Develop systems of work that improve the quality of data, ways of working and donor experience.

Administration of Fundraising activity as required.

Maintain appropriate and up-to-date records in compliance with Data Protection, other relevant legislation and requirements of financial and other systems of audit.

Support the wider fundraising team with general administrative duties when requested and adhere to all relevant fundraising regulations.

Support volunteers to be part of the team and develop within their roles.

Participate in appropriate internal and external educational programmes to ensure continued professional development and accurate and up-to-date knowledge.