Job Description

We have an exciting opportunity to join the team as a Funeral & Memorial Consultant. You'll deliver the best end of life care, support and client experience through the arrangement and delivery of funerals, memorialisation, and aftercare services.
You'll need a full UK driving license and access to your own vehicle as this role may require travel to support other branches if required.
What you'll get...

• 31 days leave (pro rata & incl bank holidays) rising to 36 with service
• 20% store discount
• Healthcare cash plan, pension & share incentive plan
• Life Insurance
• EAP (including 24/7 access to virtual GP and annual health check)
• Financial Wellbeing tools
• Training & development opportunities

What to expect...

• Make sure funeral arrangements, memorialisation orders and aftercare services are perfect
• Ensure compliance, accuracy and high attention to detail throughout
• Liaise with internal departments and external suppliers
• Ensure correct care of the deceased, for example, conducting daily checks and facilitating Reflection Room visits for families
• Be proactive in community engagement initiatives

What we're looking for...

• IT literate and a competent user of MS Office
• Excellent communicator with strong organisational abilities and attention to detail
• Can display resilience and be comfortable working alone in branch
• High level of understanding, empathy, and compassion

Training...

• Previous experience within the funeral industry is not required as we'll provide full training
• Travel to other sites will be required

About Us...
We're an independent Co-op, operating across the south of England running convenience food stores, funeral homes, crematoria, natural/woodland burial grounds and a Starbucks coffee franchise. We're owned by our 300,000+ members, have over 4,000 colleagues and a purpose of working together for the benefit of our communities. We have a commitment to sustainable business and a promise to provide a fair, fresh approach, for all. Become part of the family who are proud to serve local communities and put people first.
Successful candidates will undergo a DBS check as part of compliance requirements.