Job Description

:
Job Title: FX, Commodities, Loans Transformation - Global Markets Operations Change
Corporate Title: Up to VP
Location: Chester
Company Overview:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Location: Chester
Be part of something special at Bank of America Chester. Part of a leading global financial institution, we are looking for high potential individuals to join us in driving our people forward. Bank of America Chester is an exciting, diverse workplace where we are committed to delivering a great client experience to the businesses and individuals who call Chester home. Join our team today and find a rewarding, global career.
Role Description:
Individual contributor managing Change and Initiatives across FX, Commodities and FICC securities. This job is responsible for analysing and resolving complex operational problems, providing technical support to the team, and consulting on a variety of topics across functional and business support lines.
Responsibilities:

• Partnering with operational partners to seek continuous improvement opportunities to improve day to day processes
• Manage projects from business case to delivery, including multi-technology change projects.
• Communicate daily with senior leadership throughout the organisation to provide project updates, drive priorities and escalate technology issues
• Build relationships with the business to gain a forward-looking understanding of the changing needs that may drive operational change
• Utilise automation tools to help remove manual touches and reporting
• Act as product owner for key technology in the cash settlements space, working as a conduit between technology and operations partners and helping prioritise the system enhancements
• Support operations when technology incidents occur, ensuring incidents are escalated and resolved in a timely manner whilst working with technology to ensure future instances are prevented

What we are looking for:

• Knowledge of Operations and Change Management
• Presentable, confident and client focused.
• Excellent communications skills and ability to present to an audience
• Ability to work under pressure in a team environment
• Ability to liaise with all levels of the firm and people with different experiences and backgrounds
• Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate

Skills that will help:

• Risk Management
• Fraud Management
• Data Collection and Entry
• Recording/Organizing Information
• Result Orientation

Benefits of working at Bank of America
UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland's most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Skills Required