Job Description

Join the people that enable trains to run throughout the UK.

Manage the electrical network for the power going into trains and make sure our passengers travel safely.

Job Details

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Job Type: Full-time

Work Location: In person Pay: 49,840.96-52,875.68 per year

Your pay during training will be 49,840.

Your pay after training will be 52,875.

Job Benefits

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Benefits:

Company pension Employee discount Free or subsidised travel Gym membership Health & wellbeing programme Private medical insurance

What is Electrical Control?

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Electrical Control is how we keep thousands of trains moving across our railway. Our Electrical Control Room Operators monitor, maintain and safely deliver the power to our railway that enables thousands of trains to travel. They work with overseeing, troubleshooting, and maintaining our electrification systems to keep the UK moving.

What does it involve?

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As an Electrical Control Room Operator (ECRO), you'll be responsible for maintaining electrical supplies across our railway. You'll need to monitor the status of electrical networks, respond to alarms and telephone calls, and resolve any faults and failures. Learn how to recognise different alarm types, and the meaning of each, to respond to new challenges in order to keep our passengers safe.



Our ECROs work a variety of shift patterns, including nights, evenings, weekends and bank holidays. It's not for everyone - but you'll finish the day knowing the work you're doing has helped millions reach their destinations safely.

Your Training Matters

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Each day as an Electrical Control Room Operator is safety-critical. Your problem-solving skills will allow our passengers to travel safely. To ensure that you are fully prepared to become an ECRO, you'll take part in a 4-week long initial training course at our Control Room in York, after a small amount of e-learning. Over the next 38 weeks you'll be learning on-the-job, being fully guided, supported, and taught by an experienced ECO, before completing a final assessment.



As an Electrical Control Room Operator, you'll go home knowing you've kept our passengers and colleagues safe each day.

Is it right for you?

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It's important you have experience working with Low and High Voltage systems and are comfortable working with these in high pressure environments, using excellent communication skills across a range of methods. You must also have an Electrical Engineering qualification, or similar, to be considered for this role.



We also want to see that you have the right transferable skills and behaviours to join us as an Electrical Control Room Operator. Here are the key non-technical skills that matter in this role.

Communication

- You'll need to be able to communicate clearly and concisely, both verbally and in written format, and comfortable delivering safety critical information to colleagues in a clear, structured way.

Controlled Under Pressure

- You'll be able to think in a controlled manner under pressure, effectively dealing with stressors, and adapting to changeable conditions.

Willingness and Ability to Learn

- You'll be motivated to develop yourself, retaining, applying and sharing knowledge and skills. It's about the drive to maintain and develop your own skills, recognising that there are always opportunities for improvement.

Working with Others

- You can build key relationships with people internal and external to Network Rail, enabling us to work together to get the job done safely and effectively.

Workload Management

- You'll be able to prioritise demands, analysing information coming from a number of sources, carry out multiple tasks quickly, sometimes at the same time and switch your attention between tasks and sources.

Problem Solving

- You're comfortable assessing different situations and working with others to find solutions to any problems, using your learnings to plan ahead.

Safety matters

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We're committed to keeping our tracks, staff, and passengers safe, so it's important that you're always alert when you're working as a Signaller. To help manage fatigue, you must live within a 50-minute commute of your chosen location, including having access to your own means of transport. When you apply, you'll be asked to confirm that you are able to commute to your chosen location, whether by car, bike or foot, in under 50 minutes.



If successful, you will be required to undergo and pass a drugs and alcohol test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed infrastructure.

Our Grades

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Each of our Electrical Control Room Operator roles are assigned a grade. Generally, the higher the grade the more responsibility you'll have, and the more complex tasks you'll carry out.



When you apply, you'll be asked to select which grade you'd like to apply for. As part of the process, you'll take a test which will evaluate what grade we think would suit you. If you don' achieve the grade you apply for, we'll keep your application on our system and let you know which other roles or locations might be suitable for you.

Our Application Process

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Our application process is very similar no matter which grade you apply for. As part of your application, you'll go through a number of stages, including online testing, a safety and risk questionnaire, and an interview. We'll keep you updated about your progress throughout the recruitment process. And we'll keep things moving as quickly as we can.