Job Description

Event Staff: Locked In A Room - Center Parcs

Locked In A Room is one of the UK's largest escape room experiences with venues in Bristol, Southampton, Milton Keynes and Exeter. Now we are looking for people to join our team at Center Parcs!

Participants are locked in a room with a series of tests, puzzles and clues that, combined with teamwork, will allow the unlocking of the room's mystery and hopefully a successful escape, challenging them every step of the way.

There are three elements that the staff fill during the event, and we need applicants who can perform each role with confidence and professionalism, and provide a great experience for our customers!

Host

The host is one of two customer facing roles, and acts as the event facilitator for the customers, the hosts responsibilities include:

Welcoming customers in our reception area, taking attendance and providing initial customer service Giving a health and safety brief and a pre-game brief to the customers. Taking team photos post-game and debriefing the customers on their performance.

Backstory Actor

The backstory actor brings the immersive element into the event and is the second customer facing role, responsibilities include:

Performing scripted backstories to customers as they enter our game zone Encouraging an immersive engagement from the customers Ability to adapt performance to the wide variety of customers we service to ensure the best experience for them.

Room monitor

The room monitors are there to act as an extra team mate for each team as they play the game, and offer help/clues when needed. All staff members will be required to monitor and reset rooms during a shift and work with other staff as an effective unit to prepare the game zone.

Required skills include:

Monitoring teams and providing clues as and when needed. Good communication with other monitors during the game. Fast and accurate resetting of the escape rooms, an eye for detail is essential!

Keyholder

When acting as keyholder, you will be looked to manage the day when the Venue Manager is not on shift, ensuring smooth running of the staff and venue and filling out relevant administrative paperwork.

Experience not completely needed as full training will be provided for the roles!

Requirements

Flexibility

in hours is essential as well as being able to work weekends. It is a 0hrs contract and we are closed Monday's and Fridays.

Relatively

local

to Center Parcs

Reliable, enthusiastic, willing to get stuck in!

Fluent in English

Preferred experience in any of the following:

-Event staffing/management experience

-Acting/performing roles

-Immersive Entertainment experience

-Hosting Roles

-Front of house roles

-Customer service experience

Salary - Games Master Rate: 12.21ph When Managing: 14.10ph

Job Type: Part-time

Pay: From 12.21 per hour

Application question(s):

How many hours are you looking to work, do you have any days you cannot work? How close are you to Center Parcs, Longleat Forest? Why do you want to work with us at Locked In A Room Center Parcs?
Experience:

Acting: 1 year (preferred) Hospitality: 1 year (preferred)
Work Location: In person