Job Description

About Us:

We are a busy and well-established garage offering high-quality vehicle repairs, servicing, and MOTs. Known for our friendly and professional customer service, we are looking for a dedicated

Service Receptionist

to join our team and be the welcoming face of the business.

The Role:

As our Service Receptionist, you'll be the first point of contact for customers, ensuring they receive a warm welcome and exceptional service throughout their visit. You'll manage bookings, coordinate with technicians, and keep customers informed about their vehicle's progress.

Key Responsibilities:

Greet customers in a friendly and professional manner Manage service and repair bookings efficiently Handle incoming calls, emails, and general enquiries Maintain accurate records of customer and vehicle information Liaise between customers and workshop staff Prepare invoices and process payments Ensure the reception area is tidy and welcoming

About You:

Excellent communication and interpersonal skills Strong organisational and multitasking abilities Customer-focused with a friendly and approachable manner Confident using computers and booking systems (training provided) Previous experience in a reception or customer service role (motor trade experience is an advantage but not essential)

What We Offer:

A supportive and friendly working environment Opportunities for training and development

How to Apply:

If you're enthusiastic, reliable, and ready to be part of a professional team, we'd love to hear from you! Please send your CV and a short cover letter to info@rossmotcentre.co.uk

Job Types: Full-time, Permanent

Pay: From 30,000.00 per year

Benefits:

Casual dress Employee discount Free parking On-site parking
Work Location: In person