Job Description

Department:

Operations

Location:

Uxbridge

Closing Date:

October 31, 2025


Job Summary


To be a remote support for Uxbridge garage's Operations Managers, Garage Supervisors, Service Controllers and Engineering in supervising the smooth operation of the run-out at the Uxbridge Outstation (Wallingford Road).

Main Responsibilities

To be the main point of contact for drivers to resolve and respond to day-to-day issues and conduct informal staff meetings Open the site and conduct safety walkaround inspections Allocate the fleet ready for service in compliance with instructions from the Service Control and Engineering teams To monitor the daily sign-on of drivers ensuring that non-attendees are immediately reported to the Garage Supervisor Notify the Service Control team of any issues with Driver allocation or vehicle availability that may impact on the timely departure of services. Support the Engineering team by re-allocating the fleet to replace buses that become unavailable for service and transfer buses to/from Uxbridge garage ready for maintenance as required Complete administration and record keeping supporting the Garage Supervisors and Engineering team Prepare lost property ready for collection and collate necessary paperwork associated with driver duties and vehicle defect reporting. To develop and foster good working relationships with all staff. To ensure driving staff comply with Company requirements and standards in respect of wearing uniform, log card completion and submission, accident/incident reporting and safety procedures. To develop and maintain effective communication relationships with garage support staff, service controllers, engineering staff, managers and the relevant external partners, including London Buses. Conduct audits of daily walkaround vehicle checks undertaken by driving staff Conduct alcohol and drug screenings in line with the Substance Misuse Policy General caretaker responsibilities for the outstation premises

Additional ad-hoc duties as requested by the Garage Manager and their management team to aid smooth running of the garage and outstation

Essential Criteria for application

Demonstrable experience of carrying out administrative or supervisory duties An understanding/appreciation of the service requirements and the management of day-to-day operational issues. Skilled in the use of IT systems, including Excel, Word, and E-mail. An understanding of the London Buses contractual regime regarding the recording and apportionment of lost mileage. Full PCV licence (category D), manual car licence (category B) and current Driver Certificate of Professional Competence

Willing to be a designated Fire Warden and First Aider

Competencies & Skills

Ability to use initiative and identify solutions when a problem or difficult situation arises. Ability to operate as a team player. Exceptional customer service skills with a natural flair of providing support and guidance and going 'the extra mile'. Ability to manage own workload effectively, prioritise and work to deadlines. Excellent interpersonal skills. An understanding/appreciation of the service requirements and the management of day-to-day operational issues. Excellent oral and written communication skills.

Comfortable with supervising outdoor yard operations and working at remote sites

Hours of work

Part-time, 32 hours per week. 7 work days followed by 7 rest days



The role involves working shifts in the early morning (04.00 hrs till 08.00 hrs M-F, Bank Holidays and Weekends, 04.00 hrs till 10.00 hrs). Operational requirements require compressed hours and working an atypical rota pattern.

The Equality Act

Metroline is an equal opportunity employer, and all qualified applicants will receive consideration for employment with due regard to legal obligations for protected characteristics i.e. age, disability, marriage and civil partnership, gender reassignment, pregnancy and maternity, race, religion and belief, sex and sexual orientation.

How to apply

Please email your CV and a cover letter to:

vacancies@metroline.co.uk

Applications should include:


The reasons you are applying for the post Why you believe you are a suitable candidate

Any relevant qualifications or experience

Applications

Applications should include:


the reasons you are applying for the post why you believe you are a suitable candidate

any relevant qualifications or experience