Job Description

Gas Operative - Special Operations

Salary from 33,308

Operational Incentive Scheme

41.25 hours work pattern over 7 days - including standby/callout rota

Three positions available across the NGN Network

Start Date - 12th January 2026

We have an exciting opportunity to join us as a

Gas Operative

(GO). You will play a huge part in ensuring the areas in our network have hot water and heating throughout the year providing a customer first focused approach. We offer full training and qualifications in this role and throughout your career at Northern Gas Networks (NGN).


Our Gas Operatives are at the heart of NGN, making a real difference to the lives of our customers and communities by helping keep homes warm and safe. This role is ideal for hardworking, committed individuals who are flexible and ready to work early mornings and evenings (rotas provided in advance). You will be working outdoors in all weather conditions, so resilience and a positive attitude are key.

A full UK driving licence is essential. The role involves travel across NGN's operational area, including major cities such as Newcastle, Sunderland, Leeds, York, Hull, and Bradford, as well as rural regions like North Yorkshire and Cumbria.

Key Accountabilities & Responsibilities

Carry out mains and service replacement work, repairs to public-reported gas escapes, and other gas distribution tasks Support the Team Leader with excavation, pipe laying, jointing, connection, and repair activities to maintain network integrity Operate mobile plant and mechanical equipment safely and competently (e.g. mini excavators, pneumatic tools), following training and maintenance procedures Work in full compliance with HSE legislation, company standards, and codes of practice Communicate effectively with colleagues, customers, and members of the public to support safe and efficient operations Perform driving duties, including transporting materials and equipment as required Maintain a professional and customer-focused approach in all aspects of the role, contributing to a positive experience for those we serve

What we are looking for

A self-starter who values safety and consistently delivers excellent customer service Willing to work variable shift patterns and participate in out-of-hours standby rotas Physically fit and comfortable working outdoors in all weather conditions A team player with a positive, can-do attitude and strong communication skills Comfortable engaging with customers to understand and meet their needs Reliable and committed to maintaining high standards in all aspects of the role

Bring your energy and commitment, apply today and help us keep communities safe, warm, and connected

What we offer you

Salary from

33,308

per annum Operational Incentive Scheme 25 days annual leave (plus recognised bank holidays and 2 half days over the Christmas period) SSP for the first 2 calendar days then occupational sick pay Flexible benefits and salary sacrifice options... from discounts on a variety of UK attractions, gym membership, restaurant discounts, experience days...and much more! An array of fantastic family- friendly policies such as 6 weeks' paternity leave (for eligible employees) and 6 months' full pay for employees on maternity leave (for eligible employees), as well as shared parental leave and many more!

We are...

Northern Gas Networks

. We deliver gas to 2.7 million homes and businesses in the North East, Northern Cumbria and much of Yorkshire. That's around 6.7million individual customers. We don't generate or sell the gas, but we transport it to homes and businesses in our region through a vast network of underground pipes. In fact, we own and maintain more than 37,000km of gas pipes - enough to stretch from Leeds to Sydney and back again. We cover large cities like Newcastle, Sunderland, Leeds, York, Hull, and Bradford, and our work extends to rural areas like North Yorkshire and Cumbria.


Our

Values

are at the heart of what we do. In addition to your key responsibilities, you will incorporate these into the daily life of your role. We are... Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious and most of all we are Happy!


Our

Equality, Diversity and Inclusion

culture at NGN

is embedded in everything that we do. We will be delighted to hear from a diverse range of applicants, so we can continue to grow our great team of people. We are proud to support the Armed Forces Covenant, helping ex-services personnel back into employment, as well as being members of WISE (Women in Science and Engineering) and we are committed to delivering our 'Opportunity Action Plan' having signed the Social Mobility Pledge campaign, whereby we will establish our business as a 'force for good' in the communities that we serve.

Next Steps

- Please apply by clicking apply and uploading your CV. We love to see how your experience and skills are transferable to this role so please ensure these are all included in your application. Once the advert has closed, we will be contact within one week to let you know if you have progressed to the next stage. We are looking to hold interviews for this role

end of November.

We look forward to receiving your application for the role.


If you require adjustments to support you throughout the recruitment process, we want to hear about how we can help. Any applicant that requires reasonable adjustments from initial application through to interview are asked to contact the Recruitment Team at NGNCareers@northerngas.co.uk