To manage the trade operatives directly employed by RHL within the Gas Team.
To be responsible for the operational delivery and commercial viability of the services in this department.
Ensure all works undertaken by the trade operatives, sub-contractors and partners fully comply with relevant legislation relating to the installation, servicing and maintenance.
Ensure all work is conducted in compliance with the Health & Safety policies, procedures and safe systems of work.
You must maintain a presence on site, respond to any queries and to consider any suggestions made by the trade operatives, ensuring that staff are highly motivated and delivering high quality services to tenants.
Main Duties and Responsibilities
Management of the workforce, effectively planning work & associated processes and procedures.
Liaise with the administration department to ensure the smooth operation of the service.
Setting & monitoring operational targets and achievement of Rykneld Homes performance indicators.
Assist in the management of the service within pre agreed cost & time parameters.
Ensure effective communication with tenant and client representatives
Ensure operational systems are updated in a timely fashion and produce accurate management reports.
Set SMART objectives, monitor progress and, if, necessary take corrective action and manage the performance of self and others.
Ensure that all works are recorded, costed and reported to allow accurate accounting.
To ensure that the services we deliver are Tenant focused and responsive to local needs, demonstrating that encouraging involvement and feedback is an integral part of the service Rykneld Homes provides.
To operate with our customers in mind at all times, ensuring excellence service is provided and improvements are identified and made.
Such other duties commensurate with the grading of the post as may be from time to time determined.
Job Types: Full-time, Permanent
Pay: 40,869.77 per year
Benefits:
Company pension
Flexitime
Free parking
On-site parking
Work from home
Work Location: In person
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