Job Description

Are you a passionate and experienced

Treatment Coordinator (TCO)

looking to take your career to the next level in a modern, patient-focused

fully private practice

?

We are currently seeking a

GDC-registered

Treatment Coordinator with excellent communication skills, clinical knowledge, and a proactive approach to patient care. This is a key role within our growing team, providing patients with a seamless, supportive, and informative journey from initial enquiry through to treatment completion.

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About Us

We are a well-established, state-of-the-art private dental practice known for delivering outstanding patient care in a calm and welcoming environment. Our team is dedicated to clinical excellence, cutting-edge treatments such as Implants, Sedation, Smile Makeovers, Clear Aligners and Endodontics using digital x - rays and intra oral cameras. We work towards building long-term patient relationships with patients from their first visit with our highly skilled and friendly team.

Key Responsibilities

Provide one-to-one consultations with new and existing patients Discuss treatment plans, procedures, finance options, and answer patient questions confidently Support clinicians in converting treatment plans and maintaining a high level of case acceptance Coordinate appointments, follow-ups, and ensure smooth patient communication Liaise with dental teams to maintain seamless care throughout the patient journey Maintain detailed and accurate records in compliance with GDPR and GDC standards Build and post social media content Maintain patient trackers Monthly management meetings reporting KPIs Diary management Responsible for the out of hours emergency phone
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Requirements

GDC registration

is

essential

Minimum of 3

years' experience

in a Treatment Coordinator

essential

Outstanding communication and interpersonal skills Sales and customer service experience (ideally within dentistry) Highly organised, proactive, and patient-focused Experience with Canva or similar platform Competent with dental software (We currently use SOE but will be transferring over SFD end of October )
What We Offer

A supportive and friendly working environment Competitive salary + bonus scheme Continued professional development and training Modern practice with the latest digital technology Opportunity to be a valued part of a high-performing team Career progression available Additional days annual leave for birthdays after 1 full year employment
Job Types: Full-time, Permanent

Pay: From 13.50 per hour

Expected hours: No less than 40 per week

Benefits:

Additional leave Company events Employee discount Employee mentoring programme Free parking Health & wellbeing programme On-site parking Referral programme
Application question(s):

Experience with Digital Marketing ? Experience with Excel ?
Experience:

Dental Nursing : 5 years (required) Treatment Co - Ordinator: 3 years (required)
Licence/Certification:

GDC Registration (preferred)
Work Location: In person