Job Description

Community Centre - General Assistant

Permanent

Grade A - 24,796 - 28,142 pro rata

Consultation grade - subject to formal evaluation under the Pay Equity Review

Part Time Opportunities Available:

Monday-Thursday between 4pm-10pm, Friday-Saturday 8.30am-4.30pm & Sunday 8.30am - 2.30pm

Location:

Mere Green and Walmley Community Centre

Are you passionate about supporting your local community and delivering exceptional customer service?

Join us as a

General Assistant

and play a key role in the smooth running of our vibrant community facilities. From welcoming visitors and setting up activities to ensuring health and safety standards, you'll help create a positive experience for everyone who walks through our doors. If you're proactive, friendly, and ready to make a difference, we'd love to hear from you!

What you'll do...

Ensure the efficient day-to-day operation of community facilities. Set up and take down equipment for sporting and other activities. Maintain high standards of cleanliness and safety throughout the site. Provide excellent customer service and assist users with bookings and enquiries. Handle cash and bookings in line with financial procedures. Support the delivery of local programmes and activities. Attend staff meetings and training sessions as required.

What you'll need...

Experience working with the public and delivering quality service. Ability to communicate effectively in person and over the phone. Confidence in following procedures and maintaining booking systems. Strong organisational skills and ability to work on your own initiative. Commitment to health and safety and equal opportunities. Willingness to work evenings and weekends.

What we offer in return...

Membership of job-related pension scheme

, West Midlands Pension Fund - with generous employer contributions

Generous holiday entitlement

- 30 days, increasing after 5 and 10-years' service

My Rewards

Scheme

- access to over 800 individual brands providing discounts and savings

Health and wellbeing support networks

- independent and confidential employee assistance and counselling, occupational health

To apply please upload an up-to-date CV and Supporting Statement via the attachments part of your application. The Supporting Statement should outline how you meet the criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.


We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.


For any informal enquires please contact: Resourcing@birmingham.gov.uk


A Disclosure and Barring Service (DBS) check will be undertaken.


Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements , before any employment offer can be confirmed.


and Person Specification

We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.