Job Description

RESTART ENTEPRISE CIC

Job Title: General Assistant

Salary: 23k per annum.
Hours: 35 hours per week.
Location: Wolverhampton, WV10

JOB DESCRIPTION

Restart is a social enterprise committed to transforming lives through effective support for individuals and families impacted by imprisonment.

An exciting opportunity has arisen for a General Assistant who will work closely with our Operations Manager and another General Assistant to drive growth in our core services. If you're passionate about making a difference and looking to further your career, this could be the perfect opportunity for you.

About You

You're eager to learn and grow, thrive in a fast-paced environment, and are adaptable, flexible, and detail-focused. You're a friendly team player with a proactive attitude, excellent communication skills, and a positive approach to change.

We welcome hard-working individuals with a passion for people. Experience is a bonus, but not essential -- full training will be provided.

We are an equal opportunities employer and welcome applications from all sections of the community.

Job Location

Wolverhampton
WV10 7PU

A General Assistant (with a difference & a smile)

You'll rotate between tasks, all roles equally important to the success of our service delivery.

ResponsibilitiesIT & Administration

- Confident use of Microsoft Word, PowerPoint, Excel, Teams, and Outlook.

- Accurate and timely completion of paperwork and delivery-related admin tasks.

Stock & Logistics

- Pick, pack, load, and unload items for delivery; check stock and maintain inventory.

- Buy stock and load it into crates ready for delivery.

- Lift and handle heavy items regularly.

- Drive a Luton van to deliver stock and supplies, including to prison establishments.

- Ensure all orders are processed efficiently to meet agreed delivery schedules.

Prison Support Services

- Deliver stock and essential goods to prisons in a timely and secure manner.

- Support men in prison through practical services, signposting, and engagement in collaboration with Restart's Through the Gate service.

- Coordinate with prison and Restart staff to meet individual and logistical needs.

Cafe & Hospitality

- Prepare, cook, and serve food and drinks (including use of a barista machine) to a high standard.

- Take customer orders, handle payments (cash and card), and maintain a warm, welcoming environment.

- Open and close the cafe, including cleaning, stock rotation, and cashing up.

- Uphold food safety standards and complete daily hygiene checks and logs.

- Receive and store food deliveries appropriately.

Community Shop

- Serve customers and handle cash with excellent customer service.

- Sort, price, and display donated goods.

- Maintain a clean, friendly, and well-organised space, engaging positively with the public.

Other Duties

- Provide advice, guidance, and information to service users.

- Support the daily running of our Food Bank and Through the Gate services.

- Support the clothing bank services

- Assist with any other reasonable duties to support Restart's mission.

What You Will Get

- Personalised support and full training

- Free onsite parking and lunch

- Company mobile and laptop

- Use of company vehicles for business purposes

- Access to company stock (manager's discretion)

- Pension scheme

- Additional leave linked to company performance

- Christmas bonus scheme

Please Note:
A clean driving licence is essential, as this role requires driving a Luton van and transporting goods, including heavy lifting and loading/unloading crates.

Job Type: Full-time

Pay: 23,000.00 per year

Benefits:

Casual dress Company pension Discounted or free food Employee discount Free parking
Work Location: In person

Application deadline: 25/07/2025
Reference ID: GA1