Job Description

Role:

General Catering Assistant

Location:

The Mill Cafe at Tillicoultry

Contract:

Permanent

Hours:

30 hour contacts - 5 over 7 days (weekend availability)

Salary:

23,810 (pro rata)

Sterling Home is a proud family-owned Scottish business, renowned for offering an exceptional selection of quality furniture, homewares, and interior design solutions. Established in 1973 by George Knowles Snr., the company began its journey in an old mill in Tillicoultry, Central Scotland. Over the past 50 years, Sterling Home has grown into one of Scotland's largest and most diverse family-run retailers in the furniture and homewares industry.

With stores across Scotland, including locations in Tillicoultry, Glasgow, Aberdeen, Edinburgh, Dunfermline, and Uddingston, we are proud to be part of the Sterling Furniture Group, which also includes Forrest, Anderson & England, and Buicks.

Our team is dedicated to inspiring and delighting our customers with exceptional design and outstanding service, this extends to the service we aim to offer our customers at The Mill Cafe, based within our Flagship store in Tillicoultry.

We have an exciting opportunity for a part-time General Catering Assistant to join The Mill Cafe - a welcoming destination where customers come to catch up with friends, enjoy time with little ones, or simply recharge after exploring our store.

The role:

As a Catering Assistant in our cafe, you'll support daily operations and deliver exceptional guest experiences!

Supported by the Cafe Manager, Supervisors, and an experienced catering team, you'll handle various tasks, including preparing display counters, aiding in simple food preparation, and maintaining food safety and cleanliness.

Adaptable and proactive, you'll seamlessly transition between tasks, ensuring a smooth service and positive customer experience. Your dedication to hygiene and standards will be crucial to our success.

About you!

You excel in customer interactions, bringing friendliness and positivity to a fast-paced environment. Passionate and proud of your work, you enjoy varied tasks and thrive as a team player, collaborating energetically with others and celebrating shared successes.

Having a basic knowledge of food safety and hygiene is essential, and previous customer service experience in a catering or retail environment is highly desirable.

Strong verbal, written, and interpersonal communication skills are crucial for effective interaction with customers and team members. The ability to work efficiently both as part of a team and under pressure ensures a smooth workflow in dynamic environments. Additionally, proficiency in numerical literacy is important for handling tasks that require attention to detail and accuracy.

Above all, you have natural people skills with the ability to deliver a memorable service to our customers.

Key Responsibilities:

Provide excellent customer service, including taking orders, serving, and addressing enquiries Maintain a welcoming atmosphere and ensure cafe cleanliness Assist with simple food preparation, serving, and presentation. Handle transactions accurately, manage cash register, and balance cash drawers Monitor and restock inventory, rotate stock to minimize waste Adhere to hygiene standards, food safety regulations, and safety systems Collaborate with staff, support new team members, and communicate issues to the Supervisor Contribute to a positive work environment and uphold Sterling's brand integrity Share best practices and undertake additional duties as needed, promoting accountability and improvement

Here's what you can look forward to are our new Sterling Home colleague:

Wellbeing Support: Access local gym discounts and up to 6 free face-to-face or phone counselling sessions to support your mental health.
Career Growth: Unlock development opportunities and grow your career with us.
Secure Your Future: Boost your pension for a brighter tomorrow.
Generous Staff Discount: Enjoy 30% off on products and services, plus exclusive discounts on high street brands and entertainment via our SAGE Benefits portal.
Holiday Recharge: Get 30 days of paid holiday, with the option to purchase more for those extra-long getaways.
Convenient Perks: Free parking at all locations and complimentary electric car charging points.
Life Assurance: Enjoy free life cover of at least twice your annual salary, up to retirement age.

Excited to be part of our team?

If you're ready to take on a new challenge and contribute to the success of a leading furniture retailer, we want to hear from you!

We understand that searching for a new opportunity can be challenging, so we've made our application process as simple as possible. Once you submit your CV, one of our hiring managers will be in touch to inform you of the outcome - whether that's inviting you to a pre-screen interview or letting you know that your experience isn't quite the right fit for us at this time.

We are committed to responding to all applications within 7 working days, no matter the outcome.

Our recruitment process is straightforward:

Submit your CV and tell us why you would love to join Sterling Home!
You'll be notified whether you've made it to the next stage - a pre-screen telephone interview, where we'll share more details about the role and learn about your experience and what you're looking for.
If you move forward, the final step is a face-to-face interview with a Store Manager.

APPLY NOW

to join our team as a

General Catering Assistant

and embark on a rewarding career journey with Sterling Home.

At Sterling Home, we value our employees and offer a supportive work environment where your contributions are recognised and rewarded. You'll have the opportunity to be part of a dynamic team dedicated to growth, excellence and innovation.

Please note, given the potential for a high volume of applicants, this vacancy may close sooner than expected. To ensure you're considered for this exciting opportunity, we encourage you to submit your application at your earliest convenience.

Sterling Homes are committed to creating an inclusive & respectful environment for all. We celebrate diversity whilst empowering & trusting one another. The future success of Sterling Homes is our people - our mission is to foster positive relationships with colleagues and customers so we can learn & grow together.

Job Type: Part-time

Pay: 23,809.00 per year

Expected hours: 30 per week

Benefits:

Company pension Employee discount On-site parking Store discount
Physical Setting:

Cafe
Shift:

Day shift
Work days:

Weekend availability
Work Location: In person