Job Description

Company Description
Title: General Catering Assistant
Location: The Hive Cafe, Croxley Park, Watford
Salary: 12.60 per hour 35 hours per week Mon - Fri
Flexible working times, 7 hours per day: 8:00am to 3.30pm or 9.35am to 4.05pm
Benefits:

• 20 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 week's enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Smiley, happy, friendly, willing & keen individual required for our busy Cafe in Watford with a can do attitude who will just get on and do any task within the kitchen environment including mechanical washing up, cleaning duties, simple food preparations, serving customers, making barista coffee, operating a till.
Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that's why we're looking for a General Catering Assistant, FOH & BOH who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.
We believe that it is our people that set us apart, that's why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.
If you are a General Assistant who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

We are seeking an enthusiastic and customer-focused General Food Service Assistant to join our team in Watford, United Kingdom. As a vital member of our food service operation, you will play a crucial role in ensuring our guests receive exceptional service and memorable dining experiences.

• Serve food and beverages to guests in a friendly and professional manner, ensuring their needs and requests are efficiently addressed
• Provide excellent customer service by being attentive to guests' needs throughout their dining experience
• Answer questions and address concerns or issues in a courteous and helpful manner
• Collaborate with colleagues to maintain smooth operations and contribute to an inclusive and safe working environment
• Comply with health and safety regulations and specific food service guidelines
• Maintain cleanliness and hygiene standards in kitchen and dining areas
• Assist in food preparation and presentation as required
• Handle cash and card transactions accurately, if applicable
• Restock supplies and assist with inventory management
• Participate in team meetings and training sessions to enhance skills and knowledge

Qualifications

• Genuine passion for food and customer service
• Strong interpersonal and communication skills
• Ability to work collaboratively in a team environment
• Adaptability and flexibility to handle various tasks and challenges
• Physical stamina to stand and move for extended periods
• Basic maths skills for handling transactions (if applicable)
• Knowledge of food safety and sanitation practices
• Previous experience in the food service industry is desirable
• Willingness to learn and grow within the role
• Ability to work in a fast-paced environment while maintaining attention to detail
• Positive attitude and professional appearance

Additional Information
For almost 20 years, for every client, in every location (whether that's an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.
We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.
Our drive and belief in our people, means that we always strive to supercharge our team's careers. 'Better' is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.
Join us, and be part of the food revolution!
BaxterStorey Values:
ALWAYS VISIONARY
We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.
WHOLEHEARTEDLY POSITIVE
We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.
CREATIVELY COLLABORATIVE
We embrace our differences to push creativity and we work together to be better.
FOREVER CONSCIOUS
We work together as a team to lead by example, protecting the planet and supporting local communities.
Interested? Even if you don't meet all requirements, we'd like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to 'set the standard and to be recognised for having the most inclusive culture in hospitality'.
Join us and bring your unique perspective to our team.

Skills Required