Job Description

Please note: This role may close soon depending on the level of interest so don't miss out!
Thank you for your interest in applying for this TfL Graduate Scheme.
We'd like to remind you that you must ensure you are eligible for this scheme before applying. Please read through the eligibility criteria below carefully and ensure that you are eligible before applying.
This application will also contain a series of questions to establish whether or not you are eligible. It is important that you take great care in reading and answering these questions as we will not be able to revert your application if an error is made.
Please Note: We only allow one application for any of our Graduate or internship schemes per year. Any subsequent applications will be withdrawn.
General Management Graduate Scheme
Join us to shape the future of London transport, enabling big decisions and connecting people.
What makes us different?
This is a generalist scheme for high performers and talented people who have the potential to become future leaders at TfL.
We consider applications from a range of backgrounds, and there is no specific career path to follow. We will allow and encourage you to work across the entire organisation, building bridges and developing a broad range of skills. Most importantly, you will experience both project and people management in both frontline transport operations and our head office teams, giving you a deep understanding of two very different worlds.
Salary
32,250, rising to 33,500 in the second year
Location
London/ Hybrid
NB: Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements.
Please see important information for more details on location and hybrid working for this scheme.
What we offer
You will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:
Free travel on the TfL network for you and a nominee who lives in the same household
Final salary pension scheme
Discounted National Rail and Eurostar travel
30 days Annual leave (Pro rata dependent on role) plus public and bank holidays.
Private healthcare discounted scheme
Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers & many more
Duration
2 years
Entry requirements
A minimum of a 2:2 degree in any discipline.
Please be advised that should you be successful in getting an offer for this graduate scheme, your offer will be subject to a satisfactory medical which may include but is not limited to: drugs and alcohol screening, eye test and hearing test.
Successful candidates must have the right to work in the UK for the duration of the scheme, as at the start date. This role is not eligible for sponsorship under the Skilled Worker visa scheme. If you do not have the right to work in the UK, or only have a right to work here for a limited time which is lesser than the duration of the scheme, you should be aware that TfL will be unable to sponsor you for this role.
Proposed start date
7th September 2026
Job overview
From day one you'll have a say at TfL, helping make things happen. You'll work alongside our highly experienced colleagues, bringing your fresh insights.
The General Management Graduate Scheme is carefully designed to help kick-start your career to becoming future leaders.
What will I be doing?
Your two-year development programme will be made up of various placement rotations. Our aim is to equip you with the range of skills and experience you need for a successful career. We also understand that everyone has different career aspirations, so every graduate's journey is unique.
The scheme structure is as follows:
You will start with a 4-week operational placement on London Underground, which will be operational and involve shift work (nights, weekends and bank holidays).
This is followed by a 6-month office-based placement that is arranged for you.
You will then have a 4-week surface operational placement, which could include experiencing modes such as Victoria Coach Station, Buses, or DLR
After this, you will be able to choose your own placements subject to business area and availability.
You have flexibility to tailor your scheme to your interests, career aspirations and development ambitions, so subsequent placements are decided by you. Here are some examples of business areas previous graduates have had placements:
Customer Experience
Security, Policing and Enforcement
Directors' Office
Innovation
Government Relations
Customer Service Manager at a London Underground station
Technology
Safety, Health and Environment
Trains Manager at a London Underground station
Sustainability
Sustainability is intrinsic to TfL's work ethos, and we ensure that we operate in a sustainable way to protect and regenerate the natural world.
Where can this career take me?
Previous graduates have completed the scheme, and been offered roles such as:
Change Design Manager
Project Sponsor
Trains Manager.
Some roles graduates have progressed to in the longer term are:
Senior Adviser to a TfL director
Area Manager of a Zone 1 London Underground station
Strategic Engagement Manager.
What training and support will you get?
Our award-winning teams will support your ongoing development, through a wide range of on-the-job practical experience and placements. We'll support your professional development through a combination of training, mentoring, and networking.
You'll also receive one-to-one guidance throughout the programme from your:
Placement manager: Responsible for your day-to-day management and support with your development
Scheme sponsor: A senior manager who acts as a technical and professional adviser and has line manager responsibility
Buddy: Usually an apprentice or graduate who gives support to you and ensure that you feel welcomed in the organisation
Development adviser: Supports your professional development through providing career coaching and career progression at TfL
What do we look for?
The General Management scheme is about developing you to become a future leader. We are looking for people who'll take the initiative, solve problems and work through challenges, to deliver the best for our colleagues and customers.
Our core values are extremely important to us, and we desire candidates who are:
Caring about our colleagues, our customers and our work
Open to each other, to new ideas and to working together
Adaptable to diverse needs and willing to innovate
Application Process
The application process consists of 5 steps, including online assessments which will need to be completed within an allocated time frame. We highly recommend that you read through this document thoroughly so that you can familiarise yourself with the process.
Please click on this link for which describes each stage of the
If you already hold your qualification certificates, please upload copies of these to your application. If you are due to sit final exams or need to replace any certificates, these must be provided at a later stage.
You will receive information and guidance around each assessment stage as you progress through your application.
Please pay close attention to emails and deadlines provided noting you have 1 week to complete online assessments and we cannot re-issue these tests once the deadline passes.
Assessment centres for graduates and intern roles will take place from December-January, please note that many roles only have 1 assessment day and we are unable to guarantee alternative dates. We are conducting assessment centres in person and virtually (role dependent).
Our city. Made better by you.
TfL is a place that's open to your ideas. Where you can make a tangible impact and see the positive results of your work on the people and places around you. It's a place where you can thrive and achieve. Where you're encouraged and enabled and empowered to feel pride in the work you do. The clue is in the name, really. We work together for a better London. A better place for everyone. Constantly improving and enhancing how we operate to shape a city of the future.
Inclusive Recruitment Process
We are committed to equality, diversity, and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria.
In High Volume campaigns including Graduate, Apprentice and Intern recruitment the minimum criteria we set is achieving a pass mark in our first stage assessments, adopting a proportionate approach as part of the Disability Confident scheme.
Please let us know if you require any reasonable adjustments for any stages of the application process.
Important Information
Depending on the placements you could work a variation of hours, including shifts, which may include night shifts, weekend or bank holiday working for operational placements.
TfL has workplaces all over London from Zones 1-6, although the majority of your scheme will be spent in central London offices with hybrid working: 50% on-site and 50% remote. The team hosting your placement will have preferred days of the week for working in the office together, and we expect you to join them there.
You will also spend at least two months in an operational environment such as a Tube station, where there is an expectation you'll experience- which could include nights, weekends and bank holidays. Everyone's experience will vary: for example, those who wish to specialise in operations can stay longer and experience more, while TfL will make reasonable adjustments for anyone who requires them.
Meet the Graduate
''It's been a whirlwind experience on the General Management scheme. From working in the Consulting team to starting a placement in Operations, the variety has been incredible. The opportunity to explore different parts of the business has been exciting and I often found myself doing things I never imagined I would. No two days are the same, and each placement brings valuable learning and growth''
Shannon - General Management Graduate
Contact us
Phone: 0203 005 1680 (Monday to Friday between 09:00 and 17.30)
Email:

Skills Required