Job Description

Date:

13 Jan 2026

Location:

Palestra, TfL Corporate

Company:

TfL, GLA or OPDC

Please note: This role may close soon depending on the level of interest so don't miss out!

Thank you for your interest in applying for this role.

We'd like to remind you that you must ensure you are eligible for this scheme before applying. Please read through the eligibility criteria below carefully and ensure that you are eligible before applying.

This application will also contain a series of questions to establish whether or not you are eligible. It is important that you take great care in reading and answering these questions as we will not be able to revert your application if an error is made.

Please Note: We only allow one application for any of our Apprenticeship scheme per year. Any subsequent applications will be withdrawn.

TfL General Management

Level 6

''It is the opportunity offered by this scheme which sets itself apart. The General Management scheme facilitates choice throughout, allowing successful applicants to pursue their desired career in an area of TfL which most aligns with their ambitions. The experience I got from working at TfL for four years before assuming my post-graduate role in Corporate Finance means I know how the business works, and I have colleagues throughout the organisation which I call upon to this day'' - Joe, General Management Apprentice



''As a General Management apprentice at TfL, I've discovered that what I value most is the flexibility built into the scheme. Every new placement gives me the opportunity to bring insights from the different parts of the organisation I've had the privilege to experience.



I've gone from working on the London Cable Cars, to getting stuck into major brand collaborations like Uniqlo within the Brand Licensing team, to supporting this very apprenticeship campaign in the Early Careers team, and even managing a station control room as a Customer Service Supervisor.



Each placement genuinely immerses you in a different corner of the business, both operational and officebased. Experiencing TfL from so many different perspectives really makes you appreciate just how many opportunities the General Management apprenticeship opens up.'' - Sofia, General Management Apprentice

Salary

31,289

What we offer

You will enjoy excellent benefits and scope to grow. Rewards vary according to the business area but mostly include:
Free travel on the TfL network for you and a nominee who lives in the same household Discounted National Rail and Eurostar travel Defined pension contribution scheme Minimum 29 days annual leave (pro rata dependent on role) plus public and bank holidays. Tax-efficient cycle-to-work programme Retail, health, leisure and travel offers & many more

Duration

4 years

Location

Although TfL's approach to hybrid working could change, majority of your scheme will be spent in London offices (Zones 1-6) with hybrid working (typically 50% on-site, 50% remote). The team hosting your placement will have preferred days of the week for working in the office together and we expect you to join them there.



You will also spend at least two months in an operational environment such as a Tube station, where there is an expectation you could be working nights, weekends and bank holidays. Those who wish to specialise in operations can stay longer and experience more. TfL will make reasonable adjustments for anyone who requires them.

Entry requirements

You should already hold or be working towards a minimum of 2 GCSE's (or Level 2 equivalents) Grade A - C or Grade 4 and above including Maths and English language
3 A-Levels in any subject at grade A - C or equivalent





You're not eligible for this scheme if you currently hold or are working towards a qualification at the same or higher level in a related subject or have already studied content from the qualification for this scheme.



Please note that you'll be required to provide original certificates and/or predicted grades/transcripts as proof for your eligibility checks.



You must be 18 years of age before the start date to be eligible for this scheme.



Please be advised that should you be successful in getting an offer for this scheme, your offer will be subject to a satisfactory medical which may include but is not limited to: drugs and alcohol screening, eye test and hearing test.

What qualifications will I gain?

Level 6 Chartership as a Chartered Manager and a BA (Hons) Professional Practice in Management.

Important information

Depending on the placement, you could work a variation of hours, including shifts, which may include night, weekend or bank holiday working.

Start Date

7th September 2026

Job overview

Transport for London (TfL) is more than just a transport provider, we are the heartbeat of the city, connecting millions of journeys every day. By joining our Level 6 General Management Degree Apprenticeship, you'll play a vital role in shaping the future of London's transport system while gaining a degree and invaluable experience.



This is the only scheme that gives you exposure across the entire organisation giving you the chance to explore different areas of TfL rather than following a fixed career path. This makes every apprentices experience on the scheme different. You'll develop a broad range of skills, experience both project and people management, and work in frontline operations as well as head office teams. This is your opportunity to make a real difference and build a career that matters.



Our General Management apprentices support our colleagues, customers and allow TfL to deliver London's transport network. Join us to shape the future of London. From day one you'll have a say at TfL, helping make things happen. You'll work alongside our highly experienced colleagues, bringing your fresh insights. The General Management Apprenticeship Scheme is carefully designed to help kick-start your career to becoming future leaders.

What will I be doing?

As an apprentice, your four year development programme will be made up of up to 8 placement rotations. Our aim is to equip you with the range of skills and experience you need for your successful career. We also understand that everyone's career is different, so every Apprentice's journey is unique.



The scheme structure could follow:
4-week operational placement on London Underground (shift work including nights and weekends) 6-month office-based placement that is arranged for you 6-week surface operational placement (e.g., buses, river services, Victoria Coach Station, or supporting policing colleagues) Subsequent placements tailored to your interests and business area availability




Here are some examples of business areas previous Apprentices have had placements:


Customer Experience

Customer Strategy

Climate Change Adaptation

Safety, Health and Environment

E-Scooter Trials

Investment Delivery Planning

City Planning

Property Development

Trains Manager




You will have the flexibility to tailor your third and fourth year placements to match the areas of the business you are interested in. Your final placement will include a business improvement research project to support your End Point Assessment.

Sustainability

Sustainability is intrinsic to TfL's work ethos, and we ensure that we operate in a sustainable way to protect and regenerate the natural world. You'll also be able to complete placements that help deliver our Green strategy and ensure TfL is a strong, green heartbeat for London.

Where can this career take me?

Upon successful completion of this scheme, you could end up working in any area of the business. Previous apprentices have been offered roles such as Change Design Manager, Strategic Planner and Trains Manager.



On completion of the scheme, you will obtain a Level 6 Chartership as a Chartered Manager and a BA (Hons) Professional Practice in Management.

What training and support will you get?

Our award-winning teams will support your ongoing development, through a wide range of on-the-job practical experience and placements. We'll support your professional development through a combination of training, mentoring, and networking.



You'll also receive one-to-one guidance throughout the programme from your:

Placement manager

: Responsible for your day-to-day management and support with your development

Scheme sponsor

: A senior manager who acts as a technical and professional adviser and has line manager responsibility

Buddy

: Usually an apprentice or graduate who gives support to you and ensure that you feel welcomed in the organisation

Development adviser

: Supports your professional development through providing career coaching and career progression at TfL

What do we look for?

The General Management scheme is about developing you to become a future leader. You'll work through challenges to deliver the best for our colleagues and customers.



Our core values are extremely important to us, and we desire candidates who are:

Caring

about our colleagues, our customers and our work

Open

to each other, to new ideas and to working together

Adaptable

to diverse needs and willing to innovate

Application process

The application process consists of 5 steps, including online assessments which will need to be completed within an allocated time frame. We highly recommend that you read through this document thoroughly so that you can familiarise yourself with the process.



Please click on this link for which describes each stage of the Apprentice Application Process



If you already hold your qualification certificates, please upload copies of these to your application. If you are due to sit final exams or need to replace any certificates, these must be provided at a later stage.



You will receive information and guidance around each assessment stage as you progress through your application.



Please pay close attention to emails and deadlines provided noting you have 1 week to complete online assessments and we cannot re-issue these tests once the deadline passes.



Assessment centres for apprentice roles will take place from March-May, please note that many roles only have 1 assessment day and we are unable to guarantee alternative dates.



We are conducting assessment centres in person for this role.

Our city. Made better by you.

TfL is a place that's open to your ideas. Where you can make a tangible impact and see the positive results of your work on the people and places around you. It's a place where you can thrive and achieve. Where you're encouraged and enabled and empowered to feel pride in the work you do. The clue is in the name, really. We work together for a better London. A better place for everyone. Constantly improving and enhancing how we operate to shape a city of the future.

Inclusive recruitment process

We are committed to equality, diversity, and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all the essential criteria.



In High Volume campaigns including Graduate, Apprentice and Intern recruitment the minimum criteria we set is achieving a pass mark in our first stage assessments, adopting a proportionate approach as part of the Disability Confident scheme.



Please let us know if you require any reasonable adjustments for any stages of the application process.

Contact us

Please let us know if you require any reasonable adjustments.



Contact the recruitment team by
Phone: 0203 005 1680 (Monday to Friday between 09:00 and 17.30)

* Email: earlycareerscampaigns@tfl.gov.uk