We are looking for an energetic, enthusiastic, and hands-on General Manager to lead the day-to-day running of the Abergavenny Hotel, a friendly and well-loved 20-bedroom hotel with a busy weekend bar.
This is a fantastic opportunity for someone who thrives in a small, independent hospitality business and wants real freedom to shape the offer, build a team, and make the venue their own.
About the Role
As General Manager, you will take full responsibility for the operation of the hotel and bar, including:
Overseeing the daily running of a 20-bedroom hotel
Managing and developing a small, close-knit team
Creating staff rotas, managing shifts, and handling recruitment
Leading a busy weekend bar, with freedom to develop an innovative and exciting bar offer
Ensuring excellent guest experience from check-in to check-out
Handling overnight on-call duties for resident guests
Managing stock, suppliers, and basic financial controls
Maintaining high standards of service, cleanliness, and compliance
Over time, responsible for marketing and business development initiatives
About You
You will be:
Passionate about hospitality and guest experience
Confident running a small operation with autonomy
Organised, proactive, and comfortable leading from the front
Experienced in bar and/or hotel management (essential)
Comfortable with live-in hospitality and overnight on-call responsibilities
Creative, with ideas to grow and refresh the bar and guest offering
A natural people-person who can motivate and support a small team
What We Offer
Full support from the management team of the 'House of Caradog'
A key leadership role with genuine creative freedom
Subsidised accommodation right next door to the hotel
The chance to run an established, community-focused hotel
Employee benefits from the wider 'House of Caradog' family of businesses
A role within a group of independently owned hospitality venues in and around Abergavenny
About House of Caradog
The Abergavenny Hotel is an integral part of the House of Caradog family - a group of independent family owned, hospitality based businesses located in and around Abergavenny, with a strong focus on delivering exceptional customer service, quality products and events and memorable experiences.
Job Types: Full-time, Permanent
Pay: 30,000.00-35,000.00 per year
Benefits:
Employee discount
On-site parking
Work Location: In person
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