Job Description

Practice Manager: Cambridge Dental Hub

Full-time | Cambridge | Competitive salary + performance bonuses

The Cambridge Dental Hub is the

most popular private dental practice in Cambridge

and one of the

busiest emergency dental providers in the entire region

. We care for thousands of patients every year, with a reputation for fast, efficient, and high-quality treatment. Due to continued growth, we are now seeking a

dynamic and highly capable Practice Manager

to join our leadership team.

This is a rare opportunity to manage a

high-performance clinical environment

where exceptional patient care and operational excellence go hand in hand.

Why join us?

Cambridge's

busiest and most popular private practice

24/7 patient contact

-- real people, real support

98% same-day appointments

for emergencies

95% treated on the day

-- no delays, real solutions High-performing team with

excellent clinical capacity

Be part of a

fast-growing, modern, dynamic dental group

Existing management team of 6, so always supported.

Established Long Serving Team,

with only

2 staff members with less than 1 year service.

State of the art practice renovated in 2024/25,

with 5 treatment rooms, CBCT, Cerec, iTero, Zeiss Microscope and Biolase.
As Practice Manager, you will be central to keeping the practice running at this high standard.

Key Responsibilities

Lead and manage daily operations of one of Cambridge's highest-demand dental practices

with a special emphasis on improving the experience of our patients

Ensure smooth patient flow, same-day access, and exceptional service Oversee and support a team of dentists, nurses, receptionists, and support staff Manage rotas, HR processes, training, and performance reviews Maintain compliance with

CQC

,

HTM

, and

GDPR

regulations Monitor KPIs, productivity, and patient satisfaction Handle patient escalations professionally and efficiently Drive continuous improvement and uphold our reputation for rapid problem-solving Collaborate with central management across our wider dental group

What We're Looking For

Experience as a

Practice Manager

,

Assistant Manager

, or

Team Leader

(dental or healthcare preferred, but not essential) Strong leadership and communication skills Ability to work confidently in a fast-paced, high-pressure environment Excellent organisational and multitasking ability A proactive, solution-driven mindset Comfort with digital systems and practice management software Someone who thrives in a structured, KPI-focused role

Must be GDC registered.

What We Offer

Competitive salary (based on experience) Monthly performance-related bonuses Career progression across multiple practices in our growing group Comprehensive training and ongoing professional support A modern, well-equipped practice with a highly efficient workflow The opportunity to make a major impact in a practice that

truly transforms patient experiences

Location

Cambridge Dental Hub

1 Brook House, Kingsley Walk
Cambridge
CB5 8TJ

How to Apply

Click

Apply Now

on Indeed, or send your CV directly.
Interviews available immediately.

Background

Our company is a true family business; starting as a husband and wife team in a small dental practice in Milton Keynes and growing to one of the region's most successful private dental practices, treating over 80,000 patients every year in our Milton Keynes, Cambridge, Peterborough, Northampton and High Wycombe branches. Since the first practice opened in the early 90's, our ethos has never changed: outstanding care at affordable prices, always at the convenience of the patient. We invest in the very best technology and facilities, ensuring patients have access to class leading services. Our Cambridge Practice is modern with lots of natural light, and located in central Cambridge, with parking available.

Your responsibilities will be:

Organising and overseeing the staff rota

Diary coordination

Front of house.

Lead, train and motivate a large team of Dentists, Nurses and Receptionists

Compliance

Complaints

What we provide

Up to 40,000 per year (including up to 4000 in bonus pay)

48 hours per week, with at least one weekend day per week.

Bonus pay based on targets

Full training will be provided, and we are aware it will take a few weeks for a capable individual to get into the swing of things. This will be provided by an existing experienced management team.

After Submission of an Application

Suitable applicants will be invited for an initial phone interview. This may be followed by a 30 minute interview in person.

Benefits:

Bonus scheme

Work from home opportunities

NEST pension scheme

Job Types: Full-time, Contract

Pay: Up to 40,000.00 per year

Work Location: In person