Job Description

Job Summary

We are seeking an experienced and dynamic

General Manager

to oversee the daily operations of our hospitality establishment. The ideal candidate will possess strong leadership skills, extensive restaurant and kitchen experience, and a passion for delivering exceptional customer service. This role involves supervising staff, ensuring food safety standards, and maintaining high-quality food production and service. The successful applicant will be responsible for implementing operational strategies, managing team performance, and fostering a welcoming environment for guests. A background in hospitality, culinary arts, and team management is essential to excel in this position.

Responsibilities

Lead and supervise all aspects of restaurant or hospitality operations, ensuring smooth daily functioning. Oversee food preparation, cooking processes, and food safety compliance across the establishment. Manage team members including hiring, training, scheduling, and performance evaluations. Ensure high standards of customer service are maintained at all times. Monitor financial performance, optimise operational efficiency, and control costs effectively. Maintain compliance with health and safety regulations, including food safety standards. Coordinate with kitchen staff to ensure consistent quality in food production and presentation. Develop menus in collaboration with culinary staff and oversee the implementation of new dishes or services. Handle customer feedback professionally to resolve issues promptly and enhance guest satisfaction. Foster a positive working environment that promotes teamwork, leadership development, and staff motivation.

Experience

Proven supervising experience within a restaurant or hospitality setting. Extensive restaurant experience with a strong understanding of food preparation, cooking techniques, and food safety protocols. Demonstrable team management skills with the ability to lead diverse teams effectively. Background in culinary arts or hotel management is highly desirable. Experience in serving or hospitality roles such as barista work or front-of-house management is advantageous. Previous experience overseeing food production processes within a busy environment is preferred. Knowledge of health regulations related to food safety and hygiene standards is essential. This role offers an exciting opportunity for a motivated leader passionate about hospitality excellence to make a significant impact within our organisation.
Job Type: Full-time

Pay: 16.50 per hour

Expected hours: 25 - 35 per week

Work Location: In person