Job Description

Call your Nan! Civs is looking for Restaurant Managers.The Story

When Civerinos started out, Mr C wanted to create the kind of place where you could hang out with family and friends. A cool, independent, family-owned neighbourhood pizza bar based on his time in NYC, with a heavy nod to his Italian roots.

The journey so far has been incredible. Staying true to Nonna's own recipes and throwing in some NYC attitude (the kind Nonna would have backhanded you for), Civerinos has been serving New York-style Italian street food to Edinburgh for the last 10 years. We've become part of the fabric of the Capital.

At Civs, we aren't trying to be the biggest; we want to be your favourite. Your favourite place to work and everyone's favourite place to grab a slice. That is our tone throughout the business: Be humble, be kind, and f&%king smash it!

The Position: Restaurant Manager

You are going to set the bar and the tone for our business. We need you to be the leader hospitality needs and the one your team deserves. This isn't just about "managing"--it's about taking total ownership.

Your Key Responsibilities:

Customer Obsession:

A genuine drive to provide our guests with the best service possible, every single shift.

Total Accountability:

Complete ownership of the day-to-day running of the business.

Admin Excellence:

Managing all "Monday Admin" deadlines and ensuring site payroll is accurate and on time.

People & Culture:

Managing site-related HR issues, maintaining a positive, inclusive team culture, and escalating to Ops when required.

Talent Development:

Responsible for the full journey of new and existing team members; spotting talent and developing it to get the best out of your people.

Financial Control:

Ensuring all cost controls and labour spend are managed strictly in line with the budget.

Brand Ambition:

Taking an active role in generating on-site social media content and seeking out opportunities to enhance the customer experience.

Business Growth:

Constantly looking for ways to grow your business, including hosting and managing events.
What You'll Bring:

High-Volume Expertise:

Experience running busy, fast-paced restaurants.

Versatility:

Experience working in multifaceted venues where no two days are the same.

Commercial Spark:

A proven track record of hitting targets and driving sales.

The Right Vibe:

A positive, inclusive, and forward-thinking attitude toward hospitality.

People-First Focus:

An approach that puts the team and the customers at the forefront of every decision.
What We'll Bring:

In hospitality, we've all worked at "that place" or for "that manager." We promise we won't be either. We actually do what we say:

Proper Induction:

4 weeks of training with respectful, manageable hours.

Support Systems:

Access to an Employee Assistance Programme and The Skills Network.

Paid Overtime:

Salary overtime pay (yes, actually!).

The Perks:

Quality staff food and regular company events.

Rewards:

Potential for additional earnings, extended leave, and extra support.

Balance:

A healthy attitude toward work-life balance (no bullsht).

This is a massive role for us at Civs, so we are taking our time to find the right person. Please bear with us on response times; we strive to update every candidate on their status throughout the process.

Love always,

Civs.x

Job Type: Full-time

Pay: From 38,000.00 per year

Benefits:

Bereavement leave Casual dress Company events Discounted or free food Employee discount Health & wellbeing programme Store discount
Experience:

Management : 3 years (preferred)
Work Location: In person