Job Description

General Manager at Honi Poke| City of London

Salary:

33,000 - 36,000 per year

Expected Hours:

Full-time

Location:

City of London

Join the Honi Poke family and lead one of London's fastest-growing grab-and-go poke stores!

At

Honi Poke

, we're all about fresh, fast, feel-good food. Inspired by the flavours of

Pacific Hawaiian cuisine

, our colourful home-made

poke bowls and sushi grab-and-go options

bring sunshine to busy London streets, but it's our

people

who make the difference.

We're looking for an

experienced, passionate General Manager

to take ownership of one of our

City of London stores

. As a General Manager, you'll deliver operational excellence, lead and inspire a high-performing team, and ensure every shift runs smoothly. You're a hands-on, strategic leader who thrives in a fast-paced environment, with a genuine passion for

fresh food, hospitality, and creating outstanding customer experiences

. You'll be the driving force behind store performance, staff development, and customer satisfaction, and play a key role in growing the Honi Poke brand across London.

That's the way we bowl!

Key Responsibilities

Lead your store

to deliver exceptional standards in

service, food quality, and consistency

, ensuring every shift reflects the Honi Poke vibe.

Manage day-to-day store operations

, including rotas, ordering, forecasting, financial reporting, and store-level KPIs (sales, labour, GP, and guest satisfaction) to drive performance and operational excellence.

Recruit, train, coach, and develop a high-performing team

, fostering a positive, motivated, and inclusive culture where staff feel supported, recognised, and empowered, while nurturing future leaders in fast-casual and food retail.

Maintain operational standards, compliance, and store environment

, covering Food Safety, Health & Safety, brand standards, equipment maintenance, and store cleanliness.

Enhance the customer experience and brand presence

, acting on guest feedback and delivery performance (e.g., Deliveroo), while embodying Honi Poke's values and culture in every aspect of leadership.

What We Offer

33,000 - 36,000 per year

, depending on experience

Paid breaks:

your time to rest matters

Free meals

every shift

Exclusive team discounts

for you, your friends & family

Employee Assistance Programme:

support for your wellbeing

A

vibrant, friendly team culture

where positivity and growth go hand-in-hand

Who You Are

Experienced in

hospitality, fast-casual, or food retail management

(restaurant, grab-and-go, cafe, or takeaway experience ideal)

Hands-on, strategic, and able to

lead, inspire, and develop a high-performing team

A

people-focused leader

, positive, reliable, and excellent at motivating others

Passionate about

fresh food, operational excellence, and outstanding customer experiences

Confident managing

financial performance, KPIs, and operational compliance

in a fast-paced environment

Bring your leadership, energy, and passion to

Honi Poke

and help us become the go-to poke destination in London while growing your career in hospitality management.

Apply today,

we can't wait to welcome you to the family!

Job Type: Full-time

Pay: 33,000.00-36,000.00 per year

Benefits:

Company pension Discounted or free food Employee discount Referral programme Store discount
Work Location: In person