Job Description

Job Summary

We are seeking an experienced and dynamic General Manager to oversee the daily operations of our busy bistro Market Square. In addition we have a large events space downstairs that hosts live music and is available for private hire. The ideal candidate will possess strong leadership qualities and a passion for hospitality, ensuring that our guests receive exceptional service while maintaining high standards of food safety and quality. This role requires a hands-on approach to managing staff, food production, and customer satisfaction in a fast-paced environment.

Duties

Lead and supervise all aspects of restaurant operations, including food preparation, cooking, and serving. Manage and train kitchen staff to ensure adherence to food safety standards and culinary excellence. Oversee inventory management, including ordering supplies and maintaining stock levels. Develop and implement operational policies and procedures to enhance efficiency and service quality. Foster a positive team environment through effective team management and leadership strategies. Ensure compliance with health regulations and safety standards within the kitchen and dining areas. Collaborate with front-of-house teams to provide seamless service to guests. Handle customer inquiries, feedback, and complaints in a professional manner. Monitor financial performance and assist in budget preparation. Manage and arrange private hire for a range of events.

Requirements

Proven experience in a supervisory role within the restaurant or hospitality industry. Strong culinary experience with knowledge of food production techniques. Excellent leadership skills with the ability to motivate and develop a diverse team. Familiarity with food safety regulations and best practices in food preparation. Previous experience in kitchen management or barista roles is advantageous. Exceptional organisational skills with attention to detail in all aspects of operations. Ability to thrive in a fast-paced environment while maintaining high standards of service. Strong communication skills, both verbal and written, for effective interaction with staff and guests. If you are passionate about delivering outstanding hospitality experiences and possess the necessary skills to lead our team, we invite you to apply for this exciting opportunity as General Manager.
Job Type: Full-time

Pay: Up to 36,000.00 per year

Benefits:

Company pension Employee discount
Ability to commute/relocate:

Folkestone CT20 1EY: reliably commute or plan to relocate before starting work (preferred)
Experience:

Management: 2 years (required) Hospitality: 2 years (required)
Licence/Certification:

Personal Licence (required)
Work Location: In person