General Manager

Glasgow, SCT, GB, United Kingdom

Job Description

Location:

Off The Rails Coffee Shop, Glasgow

About Us:

Off The Rails Coffee Shop is a vibrant and bustling coffee shop known for its freshly made sandwiches to order, delicious coffee, and warm atmosphere. We pride ourselves on providing exceptional customer service and a unique experience.

:

We are seeking a passionate and experienced General Manager to lead our team and ensure the smooth operation of our coffee shop. The ideal candidate will have a strong background in hospitality management and a love for creating memorable customer experiences.

Key Responsibilities:



Oversee daily operations, including food preparation, customer service, and staff management. Ensure high standards of quality and hygiene are maintained at all times. Manage inventory and ordering of supplies to ensure we always have fresh ingredients. Develop and implement marketing strategies to attract new customers and retain existing ones. Train and mentor staff, fostering a positive and collaborative work environment. Handle customer complaints and feedback professionally and efficiently. Maintain financial records and manage budgets to ensure profitability.

Requirements:



Proven experience as a General Manager or in a similar role within the hospitality industry. Strong leadership and organisational skills. Excellent communication and interpersonal skills. Ability to work under pressure and handle multiple tasks simultaneously. A passion for coffee and fresh, quality food. Flexibility to work flexible hours, including weekends and holidays.

Benefits:



Competitive salary Employee discounts on food and beverages Opportunities for career advancement and professional development
Please send your We look forward to hearing from you!

Job Types: Full-time, Permanent

Pay: 30,000.00-33,000.00 per year

Additional pay:

Bonus scheme Tips
Benefits:

Casual dress Company events Company pension Discounted or free food Employee discount Referral programme
Schedule:

Day shift Monday to Friday Night shift Weekend availability
Work Location: In person

Reference ID: Off the Rails General Manager

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Job Detail

  • Job Id
    JD3256017
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Glasgow, SCT, GB, United Kingdom
  • Education
    Not mentioned