Job Description

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Creams Laboratory needs a General Manager

Are you the kind of person that loves a challenge? Like to been thrown in the deep end? Do you enjoy trying new products, testing and marketing them for new audiences? Are you an experienced General Manager that is looking for their next challenge? Then we want to hear from you.

We are currently recruiting for a General Manager in our Gants Hill Cafe, but this is no ordinary General Manager role. Gants Hill is the Creams Laboratory- it is where we test all of our new products, it is a place of innovation and learning. We need an experienced General Manager- that knows their P&L, understands COGS and is excited about constant movement in what the restaurant offers. We also need some one with a cool head (you are working with Gelato after all!) and are adaptable to all challenges. This is a great role for someone who has been in a General Manager position for a number of years and is looking for more responsibility and more creativity.

We are looking for a knowledgeable General Manager to take the helm, someone who can train, develop and motivate the team in order to grow a loyal guest base. You will be able to demonstrate that you can deliver superb, high quality guest service and outstanding operational excellence. Ideally you will have come from a similar Caf\xc3\xa9 type business, with a passion for the Dessert offer; be sales focused with sales driving ideas and able to effectively manage costs to deliver the bottom line profit.

As a Creams General Manager, you will have an outgoing, fun personality, able to train, coach and motivate the team and lead your business to be the best Dessert Restaurant in town.

We are proud to be able to offer all our Employees at every level in the business, the opportunity to be enrolled onto an Apprenticeship that will mean that they can learn and develop, earn a nationally recognised qualification and be ready for promotion onto the next step of their career journey.

Creams is the UK\xe2\x80\x99s leading Italian Gelato Dessert Restaurant group serving an inspiring range of Waffles, Crepes, Sundaes, Milkshakes, Coffee, Cakes and amazing Gelato Ice Cream, as well as the hit new Vegan menu. What\xe2\x80\x99s not to love about working in our Dessert Restaurant where fun and treats are the order of the day.

The role: Our Restaurant Manager roles are permanent positions which involve working a variety of shifts over a 7-day operation that will include some evenings and you must be prepared to work the key weekend periods, so flexibility will be required. You will be expected to manage your own Diary and work according to the needs of the business.

Restaurant Manager Responsibilities:

• Recruiting, training and developing a great and talented team
• Looking after our Guests\xe2\x80\x99 needs by being the face of the business, welcoming and making sure we are delivering a fantastic experience every time
• Able to drive sales and profits, always looking for the opportunity to maximise both without compromising on standards and product delivery
• Be prepared to be hands-on as and when the business requires
• Understand and deliver all the legally required Health & Safety & Food Safety measures

• A fun, vibrant working environment with plenty of variety and challenge!
• A competitive salary
• Rewards including meals on duty
• Lots of opportunity for development as we continue our planned growth throughout the UK and beyond

Creams Cafe