Job Description

Job Overview

The Pheasant Inn, Casterton (Kirkby Lonsdale)

Newly Refurbished -New Menus - New Website - New Chapter - Accommodation

We are entering an exciting new era at The Pheasant Inn. With a full refurbishment underway, refreshed menus, updated branding, and a renewed focus on quality hospitality, we're looking for a full-time Front of House Team Member to join us as we relaunch the pub for 2026.

The Pheasant offers a chance to combine a hospitality career with exceptional quality of life. Set in the village of Casterton near Kirkby Lonsdale which regularly gets voted in the top ten best places to live in the Sunday times. We have an exclusive 2x bedroom cottage available which is just a stone's throw from the Pub which can be included in the package. The pub with focus on locally sourced produce, and a supportive, close-nit team, it is an ideal role for someone looking to relocate, slow the peace slightly, and be part of a pub that values great food, genuine hospitality, and a work life balance in a beautiful countryside setting.

So, if you want to be part of a warm, family run, ambitious team at a venue with huge potential, this is a great opportunity to join at exactly the right time.

What the role involves

Greeting guests warmly, developing relationships with guest and creating a relaxed, friendly atmosphere Lead and supervise all aspects of restaurant and room operations, including food preparation, serving, and kitchen management Oversee staff recruitment, training, and development to ensure a motivated and efficient team Maintain high standards of food safety and hygiene in compliance with legal regulations Manage daily financial transactions, inventory control, and procurement processes Ensure excellent customer service by addressing guest concerns promptly and effectively Coordinate with the owner and kitchen team to develop seasonal menus that meet quality standards and customer preferences Implement marketing strategies to attract new customers and retain existing clientele Monitor operational costs and optimise efficiency to maximise profitability Foster a positive team environment that encourages collaboration and professional growth Assisting with check-ins and guest care for our 10 letting rooms Coordinate with cleaning team to ensure all areas of the newly refurbished pub and rooms are clean, tidy and looking great Being part of the team shaping our new offering, standards and future.

What we are looking for

Positive, outgoing and confident with people Takes pride in delivering great service Hospitality experience with wine and food and proven supervising experience within the hospitality industry, ideally in restaurant or hotel management Hardworking, reliable and a genuine team player Someone who wants to grow with us as we develop the pub, menu and brand, potentially an assistant manager

What we offer

Competitive Salary (dependent on experience)

Full-time, consistent hours

Accommodation if needed

Free gym membership (5mins from the Pub)

Pension contributions

Private health care

Staff meals on shift

Tips shared fairly across the team

Strong Progression opportunities

A friendly, supportive working environment in a beautiful village location

The chance to join at a key moment and make a real impact as we relaunch

Hours

Full-time position, including some evenings and weekends on a rota. We work hard to offer fair, balanced shift patterns and offer at least 1 weekend off per month were possible.

This role offers an exciting opportunity for a motivated professional eager to lead a dedicated team in delivering outstanding guest experiences. The successful candidate will be organised, proactive, and passionate about the hospitality industry.

Job Types: Full-time, Permanent

Pay: 31,783.11-42,800.00 per year

Benefits:

Company pension Discounted or free food Employee discount Free parking Gym membership Private medical insurance
Work Location: In person