Job Description

GENERAL MANAGER


STAR PINS LIVERPOOL SCHOOL LANE - NEW OPEN!!


A LITTLE BIT ABOUT OUR BRAND:


Looking for a fun and exciting opportunity? A legendary bowling experience for all the family. You'll find state-of-the-art Ten Pin lanes, ice-free curling, shuffleboard, tech darts, virtual shooting, arcade games, mini golf and more! Grab a snack or dig in for a feast with our Star Pins food menu! With tasty pizza, delicious chicken, nachos, fries, hot dogs and more, there really is something for everybody. And for afters, our choice of ice cream and pick n mix should the sweet spot.


Started by 2 brothers 11 years ago, falling under the Professionals At Play umbrella, we now operate 27 sites nationwide with many more to come!


WANT TO BE A PART OF SOMETHING AMAZING?


WHAT WE'D EXPECT FROM YOU:


In a General Manager we want a leader that drives the business forward in a role that requires you to be a real team player with a passion for hospitality. Winning personality and a fun-loving spirit are a must!


Role Responsibilities:


Ensure we are delivering the best gaming experience for our guests on every visit.
Creating and delivering quarterly business plans.
Leading by example through; Training, coaching and developing a winning team.
Managing a P&L to meet financial targets and expectations.
Ensuring the business is managed correctly to achieve Quarterly and Yearly Bonus
Managing the Safety, Security and licensing aspects of the business.
Managing our guest experience platform to improve service and standards
Maintain a fun and engaging culture using our Brand Standards and Company Ethos
Monthly reviews with all your team members encouraging their growth and development.
Ensuring service standards and duty management are upheld throughout operating hours
Be an industry expert in all areas of duty management


WHAT WE WANT FROM AN INDIVIDUAL:


We want you to bring enthusiasm and your own character to the role. Star Pins is about being professionals who bring the playground to the bar, and we want people to join us on this journey who share our values;


Passionate attitude
Loves to be professional playful
Always gives good energy
Your team. Every time
Can you motivate and lead a team?
Display a good work ethic and share knowledge?
Confidently create positive team culture and reinforcement?
Work Autonomously and utilise resources where available?


WHAT YOU GET;


Very competitive salary
Achievable bonus scheme
Tips & service charge shared equally amongst the whole team
50% off food and drink & free gaming
Regular team incentives- with rewards including paid trips abroad!
2 Staff Socials throughout the year
Employee Assistance Program that includes access to free counselling services
Further development opportunities within the company growth
Development courses including; leadership, mental health awareness, first aid and personal licences.
Access to Rewards Gateway, offering discounts at 100s of retailers
Holiday allowance increasing each year with length of service


JOB SPECIFICS


45hr working week across 5 shifts
It is expected that you will be available to work weekends and public holidays
Expected to have a reliable commute to work
Managing a large team of up to 50 staff members
Reporting KPI's weekly, monthly, and quarterly to the Area Operations Manager
Liaising with all departments of the Professionals At Play business including; marketing, sales, finance, operations and maintenance.


THINK YOU'VE GOT WHAT IT TAKES TO BE IN THE PINS TEAM?


HIT APPLY NOW!


GOOD LUCK!