Job Description

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.



As part of Places for People Group, Derwent FM are experts in providing facilities management solutions for university campus buildings and student accommodation. Our service is focused on our partnership approach with our clients and the student experience.



So, what are you waiting for? Join a Community that cares about you!



More about your role



We are looking to recruit a General Manager on a permanent basis.



Based across our sites in South Kensington, Battersea and White City you will be responsible for building an integrated plan to improve the customer experience - driving forward continuous improvement across the residential management operation.



Reporting to the National Operations Manager, you will over the see the facilities management services across the site using in-house staff and specialist sub-contractors as required.



More about you



On a daily basis, you will ensure that the project obligations and service level agreements are met in a timely fashion by efficiently and effectively managing staff and resources under your control. The ideal candidate will have experience leading teams and have a background within hard services. Project Management experience and a knowledge of statuary compliance in addition to health and safety regulations is also desired.



The successful candidate will have:


Experience leading/ managing teams, A proven track record of Hard Services, Project Management skills, Experience adhering to SLAs and knowledge of health and safety regulations, Excellent stakeholder engagement skills.

The benefits



We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.



We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:


Buying and selling holidays Pension with matched contributions Training Extra perks including huge discounts and offers from shops, cinemas and much more.

What's next?



If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team recruitment@placesforpeople.co.uk



If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.



Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.



If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.





If you are a recruitment agency please note we operate a PSL and do not take cold calls


At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.



We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.



By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.