Job Description

Job Overview

We are seeking an experienced and dynamic

General Manager

to oversee the daily operations of our hospitality establishment. The ideal candidate will possess strong leadership skills, extensive restaurant and hospitality experience, and a passion for delivering exceptional service. This role involves managing teams, ensuring food safety standards, and maintaining high levels of customer satisfaction. The successful applicant will be responsible for driving operational excellence and fostering a positive working environment.

Duties

Lead and supervise all restaurant or hotel operations, ensuring smooth and efficient service delivery Oversee food preparation, cooking, and food production processes to meet quality standards Manage team members, including hiring, training, scheduling, and performance evaluations Ensure compliance with food safety regulations and maintain high standards of hygiene and cleanliness Coordinate with kitchen staff to optimise food service efficiency and uphold culinary excellence Monitor inventory levels and oversee procurement of supplies to minimise waste and control costs Handle customer enquiries and resolve complaints promptly to enhance guest satisfaction Implement policies that promote a positive work environment and uphold organisational values Collaborate with marketing teams to develop promotional strategies that increase patronage

Experience

Proven supervising experience within a restaurant, hotel, or hospitality environment Extensive knowledge of food preparation, cooking techniques, and food safety standards Demonstrable team management skills with the ability to lead diverse staff groups effectively Previous experience in restaurant or culinary management roles is highly desirable Familiarity with hospitality operations including serving, barista duties, and general kitchen experience Strong leadership qualities with excellent organisational and communication skills Experience in managing food safety protocols and maintaining high standards of hygiene in a busy setting
This role offers an exciting opportunity for a motivated professional eager to lead a vibrant team within the hospitality industry. The successful candidate will be instrumental in delivering outstanding guest experiences while maintaining operational excellence.

Job Types: Full-time, Permanent

Pay: 32,000.00-36,000.00 per year

Benefits:

Company pension
Work Location: In person