Job Description

The Cut & Craft is a group of independently owned and operated British steak restaurants specialising in crafting luxurious and memorable dining experiences.

We are looking for an experienced local General Manager to run our new flagship site. The ideal candidate will have been working in a senior management role in a fast paced, high-end establishment. You will be a natural leader with a genuine passion for hospitality and people.

The General Manager is responsible for the smooth running of the business. You will work varied shifts including opens and closes.

Your roles and responsibilities include managing a team of 100 including a management team of 10, bartenders, hosts, servers and a kitchen team. Communicating, pre-shifting, and adhering to company standards, leading by example, and championing the brand in every way.

The role of our General Managers is extremely hands on and present, we're looking for an individual with a genuine passion for fresh food and drink, hospitality and a real people manager who can train, coach, and develop large teams.

Department

Management - Site Level

Day & Work Patterns

Varied shifts including evening and weekends. Approx 48 hours per week.

Areas of Responsibility

Leadership

Lead by example, providing clear direction and guidance to the restaurant staff, fostering a positive and cohesive team environment, and ensuring that all team members are aligned with the restaurant's vision and values.

Operations Management

Oversee the day-to-day operations of the restaurant, including but not limited to staffing, scheduling, inventory management, and ensuring exceptional guest service and satisfaction.

Financial Management

Drive financial performance by managing budgets, controlling costs, optimising revenue, and maximising profitability while maintaining high quality and service standards.

Guest Experience

Maintain an unwavering commitment to delivering an exceptional dining experience to all guests, ensuring that service standards are consistently upheld and that any guest concerns are addressed promptly and professionally.

Team Development

Recruit, train, and develop a high-performing team, providing ongoing coaching and mentorship to ensure that all staff members are equipped with the necessary skills and knowledge to excel in their roles.

Compliance

Ensure compliance with all relevant health, safety, and hygiene standards, as well as with company policies and procedures.

Systems Managing

Owning relevant systems such as Bizimply and OpenTable when on shift and ensuring audits are completed within time frames

The Ideal Candidate Qualifications and Experience

Proven experience as a General Manager or in a similar leadership role within the hospitality industry, particularly in a high-end or premium restaurant setting.

Strong leadership and interpersonal skills, with a demonstrated ability to effectively manage and motivate a diverse team.

Exceptional organisational and multitasking abilities, with a keen eye for detail and the capacity to handle high-pressure situations with professionalism and poise.

Solid understanding of financial management, including budgeting, cost control, and revenue optimisation.

Excellent communication skills, both verbal and written, and the ability to build and maintain positive relationships with guests, staff, and vendors.

A passion for providing exceptional hospitality and a genuine commitment to ensuring that every guest has a memorable and enjoyable dining experience.

Why The Cut & Craft?

As a General Manager at The Cut & Craft you will join a team of passionate, guest obsessed and like-minded individuals who all share the same passion for hospitality, elevated service, and a never-ending desire to succeed.

Total Package up-to 70,000 inclusive of a 4-weekly bonus scheme and guaranteed tronc.

28 Days Holiday

Staff Discounts

Onsite Gym and Complimentary Membership

Uniform allowance

Guaranteed Birthday Off

Access to our Online Learning Portal with an array of training courses

Progression opportunities, we're expanding with new sites projected for 2026 and 2027 and are keen to promote within

Private Health Care with Vitality including dental, hearing and optical.

Wagestream - Access your earnt wages in advance

Discounts at local retailers

How to Apply

If you are a dedicated and experienced hospitality professional with a proven track record of leading successful teams in a premium dining environment, we invite you to apply for the position.

Join us in our commitment to delivering unparalleled service and culinary excellence in the vibrant city of Manchester.

Applications should be made via Indeed. Successful candidates will be telephone screened and invited to a two-stage interview process.

Job Type: Full-time

Pay: Up to 70,000.00 per year

Benefits:

Company events Company pension Discounted or free food Employee discount Gym membership On-site gym Store discount
Experience:

Senior Manager: 4 years (preferred)
Work Location: In person