Job Description

Job Summary

Location: city centre Manchester

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As the General Manager of a high-end independent Italian restaurant, you will be responsible for the overall operation and success of the establishment. You will lead a passionate team dedicated to providing exceptional dining experiences, ensuring that every guest leaves with a memorable impression of Italian culture and cuisine.

Key Responsibilities:

1. Leadership and Team Management:
- Recruit, train, and supervise staff, fostering a positive and collaborative work environment.
- Conduct regular performance evaluations and provide constructive feedback to team members.
- Promote a culture of excellence in service, food quality, and guest satisfaction.

2. Operational Excellence:
- Oversee daily operations, including dining room management, kitchen coordination, and bar services.
- Ensure adherence to health and safety regulations, maintaining a clean and safe environment.
- Develop and implement efficient operational processes to enhance service delivery.

3. Financial Management:
- Prepare and manage budgets, forecasts, and financial reports to achieve profitability targets.
- Monitor and control expenses, inventory, and food cost to maximise efficiency.
- work alongside sales and marketing to create pricing strategies and promotions to drive revenue.

4. Guest Relations:
- Create a warm and welcoming atmosphere for guests, ensuring outstanding service at all times.
- Handle customer inquiries, feedback, and complaints in a professional manner.
- Build and maintain relationships with regular customers and local community members.

5. Marketing and Promotion:
- Collaborate with the marketing team to:

Develop promotional campaigns and events that attract guests.

Utilise social media and other platforms to enhance the restaurant's visibility and reputation.
- Stay updated on industry trends and competitor offerings to maintain a competitive edge.

6. Menu Development:
- Work closely with the head chef to monitor food quality and presentation to ensure consistency with the restaurant's high standards.

Expectations:

- Proven experience in a management role within the restaurant industry, preferably in a high-end or fine dining setting.
- Strong understanding of Italian cuisine and culture, with a passion for food and hospitality.
- Exceptional leadership, communication, and interpersonal skills.
- Ability to work in a fast-paced environment, multitasking and prioritising tasks effectively.
- Proficient in financial management, including budgeting, forecasting, and cost control.
- Availability to work flexible hours, including evenings and weekends.

Qualifications:

- Bachelor's degree in Hospitality Management or related field preferred. It not essential
- Minimum of 10 years of experience in restaurant management.
- Knowledge of POS systems and inventory management software.

Join us and contribute to creating unforgettable dining experiences that celebrate the best of Italian culture and culinary artistry!

Salary 44-45k plus bonuses
We are seeking a dedicated and experienced General Manager to oversee the daily operations of our establishment. The ideal candidate will possess strong leadership skills and a comprehensive understanding of the hospitality industry, particularly in restaurant management. This role requires a hands-on approach to ensure exceptional service, efficient food preparation, and adherence to food safety standards. The General Manager will be responsible for fostering a positive work environment while driving team performance and operational excellence.

Responsibilities

Lead and manage the restaurant team, ensuring high levels of motivation and engagement. Oversee all aspects of kitchen operations, including food preparation, cooking, and presentation. Maintain high standards of food safety and hygiene in compliance with health regulations. Develop and implement operational policies and procedures to enhance efficiency. Monitor inventory levels and coordinate with suppliers for timely deliveries. Ensure exceptional guest experiences by maintaining service quality and addressing customer feedback. Conduct regular training sessions for staff on food production techniques and hospitality best practices. Supervise daily activities in both front-of-house and back-of-house areas. Prepare reports on operational performance, including sales, costs, and employee productivity.

Qualifications

Proven experience in a managerial role within the restaurant or hospitality industry. Strong team management skills with the ability to lead by example. Knowledge of kitchen operations, including food preparation techniques and safety standards. Excellent communication skills, both verbal and written. Ability to work under pressure in a fast-paced environment while maintaining attention to detail. Experience in bartending or beverage management is advantageous. A passion for food production and delivering outstanding customer service. Strong leadership qualities with a focus on developing talent within the team.
If you are ready to take on this exciting challenge as a General Manager, we encourage you to apply!

Job Types: Full-time, Permanent

Pay: 44,000.00-45,000.00 per year

Benefits:

Discounted or free food Employee discount Health & wellbeing programme
Experience:

Supervising experience: 1 year (required) Restaurant management: 1 year (required) Bar management: 1 year (required) Hospitality: 1 year (required) Customer service: 1 year (preferred) Management: 1 year (required)
Licence/Certification:

Driving Licence (preferred)
Work Location: In person