Job Description

An established and growing engineering manufacturer based in Sunderland is seeking a driven and experienced General Manager to oversee its full site operations.
This is a senior leadership position responsible for ensuring the smooth running of the manufacturing floor, warehouse, and customer service functions, while supporting the ongoing commercial growth of the business.
Working alongside a capable team of middle managers, you will provide strategic direction, operational oversight, and hands-on leadership to drive performance, profitability, and quality throughout the organisation.
Key Responsibilities

• Lead and manage day-to-day operations across manufacturing, warehouse, and customer service departments.
• Collaborate with middle managers to ensure effective communication, efficiency, and consistency across all functions.
• Oversee production planning, output, and quality control to meet customer demand and company objectives.
• Take responsibility for commercial performance, including budget management, cost control, and financial reporting.
• Ensure full compliance with Health & Safety legislation and promote a strong safety culture throughout the site.
• Support HR activities, including staff development, recruitment, and performance management.
• Maintain excellent relationships with key customers and suppliers, ensuring exceptional service and long-term partnerships.
• Identify and implement continuous improvement initiatives to enhance productivity, quality, and profitability.
• Contribute to the company's strategic planning, supporting growth and operational excellence.

Skills & Experience Required

• Proven experience as a General Manager, Operations Manager, or similar senior role in a manufacturing or engineering environment.
• Strong understanding of factory operations, warehouse management, and customer service functions.
• Demonstrable commercial acumen with experience in budget ownership and improving financial performance.
• In-depth knowledge of Health & Safety standards and compliance requirements.
• Excellent leadership and people management skills, with the ability to engage and motivate teams.
• Confident communicator with strong decision-making and problem-solving capabilities.
• Experience in HR processes and team development.
• Proficient in modern manufacturing practices and comfortable with systems and data-driven management.

Desirable

• Formal qualification in Engineering, Operations Management, or Business Administration.
• Knowledge of Lean Manufacturing or continuous improvement methodologies.
• Experience with ERP or production management systems.

Package

• 65,000 - 75,000 per annum (dependent on experience)
• Fully expensed company vehicle
• Competitive benefits package

Skills Required