We are seeking an experienced and dynamic General Manager to oversee the daily operations of our hospitality establishment. The ideal candidate will possess strong leadership skills, extensive experience in food service and hospitality, and a passion for delivering exceptional customer experiences. This role involves managing teams, ensuring food safety standards, and maintaining high-quality service across all departments. The successful applicant will play a pivotal role in driving operational excellence and fostering a positive work environment.
About Bistro Live
We're a vibrant chain of live music party restaurants with customer experience at the heart of everything we do. We love people with personality and drive - and we'll support you to grow your skills while making a real impact.
Responsibilities
Lead and supervise all restaurant operations, ensuring smooth day-to-day functioning
Oversee food preparation, cooking, and presentation to uphold quality standards
Manage team members, including hiring, training, scheduling, and performance evaluations
Ensure compliance with food safety regulations and health & safety policies
Coordinate food production processes to optimise efficiency and minimise waste
Maintain high standards of hospitality and customer service throughout the establishment
Monitor financial performance, including budgeting, cost control, and revenue management
Handle customer complaints professionally and resolve issues promptly
Requirements
Proven supervising experience within a restaurant or hospitality environment
Strong team management skills with the ability to motivate staff effectively
Extensive restaurant experience with knowledge of food preparation, cooking, and serving techniques
Leadership qualities with excellent organisational and communication skills
Ability to work under pressure whilst maintaining attention to detail
A personable approach with a focus on delivering outstanding customer service
This role offers an exciting opportunity for a motivated professional eager to lead a vibrant team within a thriving hospitality setting. We are committed to fostering a supportive environment where your expertise can flourish.
Sound like you?
If you're eager to hit the ground running and want to grow your skills in a key role in our business, we'd love to hear from you.
Job Types: Full-time, Permanent
Pay: 32,800.00-40,000.00 per year
Benefits:
Casual dress
Discounted or free food
Free parking
On-site parking
Work Location: In person
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