Job Description

Job Summary

Our second brand THE REALM, We are seeking an experienced and dynamic

General Manager

to oversee the daily operations of our hospitality establishment and have strong communication and reporting to Directors. The ideal candidate will possess strong leadership skills, extensive restaurant and hospitality experience, and a passion for delivering exceptional service. This role involves managing teams, ensuring food safety standards, and maintaining high-quality culinary and customer service standards. The successful applicant will play a pivotal role in driving the success of our venue while fostering a positive environment for staff and guests alike.

Responsibilities

Lead and supervise all aspects of restaurant or hotel operations, ensuring smooth day-to-day functioning Oversee food preparation, cooking, and food safety protocols to maintain high standards of quality and hygiene Manage team members, including hiring, training, scheduling, and performance evaluations Ensure excellent customer service by supervising serving staff and addressing guest concerns promptly Coordinate with kitchen staff to ensure efficient food production and timely service Maintain compliance with health and safety regulations across all departments Develop strategies to optimise operational efficiency and maximise profitability Oversee inventory management, including ordering supplies and controlling costs Implement marketing initiatives to attract new customers and retain existing clientele Foster a positive work environment that promotes teamwork, leadership, and professional development

Qualifications

Proven supervising experience within the hospitality or restaurant industry Extensive restaurant experience with knowledge of food preparation, cooking, and food safety standards Strong team management skills with the ability to lead diverse teams effectively Background in culinary arts or hospitality management is highly desirable Experience in food production, kitchen operations, or hotel management is advantageous Excellent organisational skills with the ability to multitask in a fast-paced environment Leadership qualities with a focus on staff development and customer satisfaction Knowledge of food safety regulations and best practices in food handling Previous barista or serving experience is beneficial but not essential
This role offers an exciting opportunity for a motivated professional to lead a vibrant team within a thriving establishment. We are committed to fostering growth and excellence in our team members while delivering outstanding experiences for our guests.

Job Types: Full-time, Permanent

Pay: 25,501.44-45,596.92 per year

Work Location: In person