Job Description

We're a vibrant, independent cafe specialising in great coffee, homemade bakes, and a popular brunch menu. We're looking for an experienced, hands-on

General Manager

with strong hospitality and kitchen knowledge to lead our team and oversee every aspect of the cafe's operation.

This role is ideal for someone who is just as comfortable supporting service on the floor as they are working in the kitchen, managing admin, and leading a team.

About the Role

As General Manager, you'll be responsible for the smooth day-to-day running of the cafe, maintaining high standards across coffee, food, and customer experience. You'll work across front and back of house, with a strong understanding of kitchen operations and food preparation, ensuring consistency, quality, and efficiency.

Key Responsibilities

Oversee all daily cafe operations across front and back of house Lead, train, and motivate the team, fostering a positive and professional culture Deliver excellent customer service and handle feedback with confidence Work hands-on where required, including barista duties and kitchen support Support kitchen operations, including food preparation, brunch service, and homemade bakes Ensure food quality, presentation, and consistency are maintained at all times Manage rotas, staffing levels, and performance Complete all administrative duties including stock control, ordering, supplier management, and basic financial admin Maintain food safety, hygiene, and health & safety standards Contribute ideas to menu development and operational improvements
About You

Proven experience in cafe or hospitality management Previous chef or kitchen experience, with a strong understanding of food preparation and service Comfortable working across front and back of house as needed Confident barista skills and a passion for high-quality coffee Highly organised with the ability to balance service and admin responsibilities Customer-focused, approachable, and professional A strong leader who leads by example and supports their team Calm under pressure and adaptable in a fast-paced environment
What We Offer

A key leadership role in a thriving independent cafe A friendly, supportive, and passionate team Opportunity to influence menus, standards, and the cafe's future Competitive salary based on experience
Job Type: Full-time

Pay: 36,000.00-42,000.00 per year

Work Location: In person