Job Description

General Manager

At Northern Lights Central Company, we are a dynamic and exciting hospitality company with multiple restaurants, bars, and clubs across Greater Manchester. We pride ourselves on creating a fun and friendly atmosphere for both our guests and team members. Our diverse range of venues offers a vibrant working environment where creativity and teamwork are at the heart of everything we do. We are committed to inclusivity and embrace people from all walks of life, ensuring that everyone feels valued, respected, and supported. We're passionate about providing opportunities for growth and development, with clear pathways for career progression. Whether you're looking to take the next step in your career or just starting out, there's always room to grow with us!

As a General Manager you will be responsible for the full spectrum of the operation at the venue. You will be vital in leadership, inspiring and the development your team members alongside driving the business's commercial success. We are looking for someone who is driven and has a real passion for people, food and hospitality!

Why work with us?

Competitive Salary Tips - All tips and gratuities received go directly to our team Flexible shift patterns that allow for a great work/life balance 28 days paid holiday a year (pro rata if part time) 50% off food across all the Northern Lights Group (Maximum 4 people) Full training Access to online training and courses Career pathways and development Employer contribution pension scheme
What will your responsibilities be? (but not limited to)

Responsible and accountable in all areas of successfully running the site. Organising and overseeing all front of house staff, delegating and sharing tasks Undertake any role/responsibility front of house when needed. Ensure exceptional service standards are consistently maintained. Address customer inquiries, feedback, and complaints in a professional and efficient manner. Train and develop the front of house team, to encourage a succession plan for the front of house department, as and when you progress within the company Encourage the team development of wider front of house team, driven by the Assistant General Manager Lead on talent planning in all areas of the front of house team Ensure a good working relationship with front and back of house team members Manage staff and corrective actions as necessary with support from the head office HR team Managing team rotas, holidays and absences Recruitment of front of house team, maintaining a reasonable level of staff to run the site effectively Responsible and accountable for Health and Safety, following all company compliance and policy Deliver KPI's to company targets Ensure compliance with internal company policies and industry regulations. Collaborate with others to drive innovation and continuous improvement.
Reports to the Area Manager.

Key Requirements

Proven experience as a General Manager, or in a similar high-level role within the hospitality or restaurant industry Strong communication and interpersonal skills Experience with events Passion for hospitality Excellent leadership and team management skills. Ability to work efficiently under pressure, particularly during weekends and busy events. Excellent knowledge of restaurant hygiene regulations. Weekend availability is essential - this role will involve working most weekends going forward. A strong work ethic, positive attitude, and commitment to upholding our high culinary standards.
Job Types: Full-time, Permanent

Pay: From 33,900.00 per year

Benefits:

Company pension Discounted or free food Employee discount
Ability to commute/relocate:

Preston PR1: reliably commute or plan to relocate before starting work (preferred)
Experience:

Restaurant management: 1 year (preferred)
Work Location: In person

Application deadline: 31/07/2025
Reference ID: MG-1107-GM
Expected start date: 31/07/2025