Job Description

North West School Hire is a respected and growing school lettings and facilities management company, working with schools across the North West. We're now hiring a General Manager to lead daily operations, manage staff, deliver marketing and support long term growth.

This is a leadership role with clear progression to Operations Director. The successful candidate will also provide on-call support during evenings and alternate weekends to help maintain excellent service across sites.

Key Responsibilities

- Lead and manage day-to-day lettings operations across multiple school sites

- Supervise and support part-time staff (recruitment, rotas, performance, conduct)

- Ensure safeguarding, health & safety and customer service protocols are upheld

- Manage incident response, risk assessments and operational escalation

- Oversee site scheduling, booking reports and income tracking

- Deliver local marketing (social media, vacancy promotion, school outreach)

- Provide reports and insights to the Managing Director

- On-call during evenings and alternate weekends for staff support and issue resolution

- Line manage the Shift Manager as the structure develops

What We're Offering

- 30,000 base salary

- Up to 3,000 annual performance bonus

- Company mobile phone and laptop

- Mileage allowance

- 28 days flexible annual leave

- Career progression to Operations Director within 18+ months

- Direct influence in a growing, community led business

- Paid soft closure during the Christmas and New Year period

- Staff discount on facility hire across all partner schools

- New school referral reward scheme

Requirements

- Proven experience in operational, general or facilities management

- Strong team leadership, problem-solving and time management skills

- Familiarity with community venues, school lettings or service businesses

- Working knowledge of digital tools (rotas, spreadsheets, email, social media)

- Full UK driving license and vehicle access

Job Type: Full-time

Pay: From 30,000.00 per year

Benefits:

Bereavement leave Casual dress Company pension Employee discount Referral programme Sick pay Work from home
Application question(s):

Do you have experience managing staff across multiple locations or shifts? Are you confident using spreadsheets, scheduling tools, and basic digital systems (e.g. email, rota apps, or booking platforms)? Do you hold a full UK driving licence and have access to a vehicle for work travel? Are you able to provide on-call support during evenings and alternate weekends (by phone or in-person if required)? Do you have experience with safeguarding, health & safety or site-based risk management?
Experience:

Management: 1 year (preferred)
Licence/Certification:

Driving Licence (required)
Work Location: Hybrid remote in Preston PR2 9ZZ

Application deadline: 08/08/2025
Reference ID: NWSHGM
Expected start date: 18/08/2025