Job Description

Job Summary

We are seeking an experienced and dynamic

General Manager

to oversee the daily operations of our hospitality establishment. The ideal candidate will possess strong leadership skills, extensive experience in food service and hospitality, and a passion for delivering exceptional customer experiences. This role involves supervising staff, managing food preparation processes, ensuring food safety standards, and maintaining high levels of service quality. The successful applicant will play a pivotal role in driving operational excellence and fostering a positive work environment.

Responsibilities

Lead and supervise a busy late night venue, ensuring smooth and efficient service delivery. Manage and motivate team members, including chefs, servers, and other staff, fostering a collaborative team environment. Ensure compliance with food safety regulations and health & safety standards across all departments. Develop and implement operational policies, procedures, and service standards to optimise performance. Monitor inventory levels, order supplies, and control costs to maximise profitability. Handle customer complaints or concerns professionally to ensure customer satisfaction. Coordinate with suppliers and vendors to maintain quality supplies at competitive prices. Organise staff schedules, training programmes, and performance reviews to promote professional development. Maintain a welcoming atmosphere that reflects the organisation's hospitality values.

Skills

Proven supervising experience within the food service or hospitality industry. Strong team management skills with the ability to lead diverse teams effectively. Experience in food production, serving, barista duties, or kitchen management is highly desirable. Leadership qualities with excellent organisational and decision-making skills. Ability to handle multiple priorities in a fast-paced environment while maintaining attention to detail. Exceptional communication skills to liaise with staff and customers professionally. Familiarity with health & safety regulations relevant to the hospitality sector. This position offers an exciting opportunity for a motivated individual passionate about delivering outstanding hospitality experiences while leading a dedicated team towards operational excellence.
Job Type: Full-time

Pay: 24,420.00-40,000.00 per year

Benefits:

On-site parking
Work Location: In person