Job Description

Stone, Staffordshire

|

Competitive Salary + Performance Bonuses + Perks

|

Full-Time

At Smoke & Rye, we're more than just a restaurant--we're a full-throttle celebration of bold flavors, Southern hospitality, and unforgettable experiences. Inspired by our travels through Texas smokehouses and Kentucky bourbon trails, we serve authentic American BBQ, handcrafted cocktails, and an unrivaled whiskey selection in a high-energy atmosphere.

We are constantly seeking opportunities for growth, striving for excellence, and creating a place where passionate professionals can thrive. As we continue to evolve, we are looking for a dynamic and experienced General Manager to lead our front-of-house operations, uphold our reputation for outstanding service, and drive the business forward.

This is an exciting opportunity for an experienced hospitality leader with a passion for service, operational excellence, and team leadership to take ownership of the business operations while fostering a collaborative and high-performing team.

The Role

We're seeking a highly skilled, self-sufficient, and motivated General Manager to oversee daily operations, lead a talented team, and ensure exceptional guest experiences. As the heartbeat of the restaurant, you will play a pivotal role in ensuring seamless service flow, team leadership, and business development.

This is a hands-on role where you'll balance organisation, leadership, and strategic thinking, ensuring smooth day-to-day operations while driving long-term growth and innovation.

Key Responsibilities

Operational Leadership

- Oversee and coordinate all front-of-house and back-of-house activities, ensuring smooth service, high efficiency, and a vibrant guest experience.

Guest Experience & Hospitality

- Maintain the highest standards of customer service, ensuring that every guest feels welcome and leaves with a memorable experience.

Team Leadership & Development

- Recruit, train, and develop a passionate, engaged, and high-performing team that embodies our brand values.

Financial & Cost Control

- Manage budgets, control costs, and drive profitability while ensuring top-tier quality and service.

Health & Safety Compliance

- Ensure full compliance with health and safety regulations, licensing laws, and hygiene standards.

Collaboration & Business Growth

- Work closely with the sales & marketing team, front of house leaders, kitchen leadership, and bar staff to develop menus, optimize service flow, streamline operations and drive business forward.

Marketing & Sales

- Support marketing initiatives, events, and promotions to enhance Smoke & Rye's reputation, attract new customers and boost sales to meet targets.

Key Attributes

We need a charismatic and results-driven leader who thrives in a fast-paced, guest-driven environment. The ideal candidate must be a strategic leader who thrives in a fast-paced environment while fostering a culture of teamwork, accountability, and excellence.

Proven experience as a General Manager, Assistant Manager, or Senior FOH Manager in a high-volume, guest-driven restaurant. Strong leadership, team management, and motivational skills, with a passion for developing people. A guest-first mindset, ensuring every interaction aligns with our hospitality-driven ethos. Exceptional organizational and multitasking abilities, capable of managing service, staff, and strategy simultaneously. Strong financial acumen, with experience managing budgets, forecasting, and cost control. A collaborative, solution-focused approach, working closely with kitchen and front of house teams to drive efficiency and innovation. A deep appreciation for American BBQ, whiskey, and Southern hospitality, with an understanding of how to deliver an authentic experience.

Company Benefits

Competitive Pay & Uncapped Tips

- Earn a great salary plus tips shared fairly among the team, based on hours worked.

Flexible Work Schedule

- Choose a 4 or 5-day workweek, with evenings and weekends required, ensuring a healthy work-life balance.

Career Growth Opportunities

- Be part of a thriving, ambitious business with room to develop your skills and advance your career.

Creative Involvemen

t - Contribute to business development, new concepts, and innovative ideas, shaping the future of Smoke & Rye.

Supportive Team Culture

- Work in a respectful, professional, and fun environment where teamwork is key. When we enjoy what we do, it reflects in our service.

Exclusive Perks & Discounts

- Enjoy staff discounts for yourself, family, and friends, plus additional perks along the way.

Time Off for Key Holidays

- We believe in balance--so you'll have Christmas Day, Boxing Day, New Year's Day, and select bank holidays off to spend with loved ones.

Relocation Support

- Assistance available for the right candidate to help with moving and settling into the area.

Prime Location

- Located in the heart of Stone, with easy access to parking, a leisure centre, bars, shops, and coffee spots for pre- or post-shift downtime.

Ready to Lead the Charge?

If you are a dedicated hospitality professional looking for an exciting opportunity to lead a dynamic team, drive business success, and deliver unforgettable guest experiences, we want to hear from you!

Apply today with your CV and a brief cover letter explaining why you are the perfect fit for Smoke & Rye.

Job Type: Full-time

Pay: Up to 36,500.00 per year

Additional pay:

Bonus scheme Tips
Benefits:

Discounted or free food Employee discount Free parking
Schedule:

Every weekend Weekend availability
Application question(s):

What is your most recent role? How many years of relevant experience do you have? What inspired you to apply for this role at Smoke & Rye?
Work Location: In person